Role overview

Qualifications

Minimum of 5 years experience as a Loan Processor
Excellent written and verbal English communication skills
Strong attention to detail
Comfortable using cloud-based systems, CRMs, and digital collaboration tools

Responsibilities

Prepare, review, and process loan applications from initial submission through to settlement
Liaise with brokers, lenders, and clients to obtain, verify, and manage all required documentation
Monitor application progress and ensure compliance with lender policies and guidelines
Provide comprehensive administrative support to the Mortgage Broker as required

Key facts

Remote from: Australia
Full time
Senior (5-10 years)
Loan Officer (Commercial)
English

Hard skills

Loan Processing Compliance Management Credit Analysis Trello Aggregator

Other skills

Communication
Problem Solving
Detail Oriented
Organizational Skills
Time Management

About the company

Bamboo Works

Staffing & Recruiting

Bamboo Works was established to become The Nexus of Remote Staffing Solutions. Providing businesses globally with remote workforce in a way that actually works. Bamboo Works is the essential partner of a global ecosystem where businesses thrive, by accessing the power of diverse high-quality talents from every corner of the globe. We’ll find the right global talent that will fit your business; brand, values, work culture, time zone, and other operational requirements. We’ll take your pain points, and give you personalized solutions.

Company details

Company typeStartup

IndustryStaffing & Recruiting

Company size11 - 50

Links

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Job description

Loan Processor
A Queensland-based Australian mortgage brokerage dedicated to simplifying the home loan process for clients is seeking an experienced Loan Processor to support the end-to-end processing of loan applications, working closely with brokers, lenders, and clients to ensure a seamless and efficient experience from initial submission through to settlement.

Full-time: 40 hours/week
Work Set-Up: Fully remote, Independent Contractor
Work Hours: AEST
Monthly Salary: $960-1600

What You'll Be Doing:

Prepare, review, and process loan applications from initial submission through to settlement.
Liaise with brokers, lenders, and clients to obtain, verify, and manage all required documentation.
Accurately input and maintain client records within Infynity CRM and associated platforms (Trello, Microsoft Teams, WhatsApp).
Monitor application progress, proactively follow up on outstanding requirements, and ensure compliance with lender policies and guidelines.
Coordinate submissions and manage processes through aggregator platforms, including Finsure.
Identify potential issues early in the application process and take initiative to implement timely solutions.
Provide comprehensive administrative support to the Mortgage Broker as required.
Prepare and manage compliance documentation, ensuring all files meet regulatory and internal standards.
Follow up with clients to obtain missing documents, signatures, and additional information in a timely manner.
Track critical dates and deadlines to ensure smooth and efficient settlements.
Conduct data entry, valuations, loan processing, credit input, and preliminary credit analysis.
Maintain strict confidentiality of sensitive client and financial information at all times.

Who You Are:

Minimum of 5 years experience as a Loan Processor.
Proactive mindset with the ability to take ownership, work independently, and problem-solve effectively.
Excellent written and verbal English communication skills.
Strong attention to detail with exceptional organisational and time-management abilities.
Comfortable using cloud-based systems, CRMs, and digital collaboration tools.
Self-motivated and confident in taking initiative rather than simply following instructions.
Demonstrated eagerness to learn and upskill, particularly in credit analysis.
Strong work ethic with a commitment to going above and beyond to achieve team outcomes.

Preferred Qualifications:

Familiarity with the Australian mortgage industry and lender requirements.
Experience using Infynity CRM and aggregator platforms such as Finsure.
Understanding of compliance and documentation standards within mortgage lending.

Recruitment Process:

Initial Interview
Client Interview
Offer and Onboarding

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