Role overview

Qualifications

Demonstrable experience working in a Professional Service Management capacity on large-sized projects in the technical industry.
Consulting experience managing resources and clients.
Experience developing and managing technical projects.
Proven people management skills.

Responsibilities

Develop and maintain project deliverables including milestone dates, project plans, and budgets.
Coordinate technical resources and facilitate communication with clients, partners, and vendors.
Track, manage, negotiate, and maintain client SOWs, budgets, and project resource timesheets.
Establish and maintain strong client relationships to establish Centroid as a trusted advisor.

Key facts

Remote from: Anywhere
Full time
Senior (5-10 years)
Project Manager
English

Hard skills

Project Management Customer Relationship Management Service Management Resource Management Project Engineering Microsoft Project Smartsheet Oracle Applications Database Software Managed Services

Other skills

People Management
Communication

About the company

Centroid Systems

IT Services & IT Consulting

For over 25 years, Centroid has provided comprehensive transformation services that span the entire enterprise. These services include digital transformation, consulting, and managed services across various cloud platforms that have helped our clients modernize, transform, and grow their businesses to the next level. As an Oracle CSP/MSP and Oracle's North American Partner of the Year for Engineered Systems, Oracle Technology, and Infrastructure-as-a-Service over the last 5+ years, our team has the expertise and commitment to ensure successful transformation journeys for our customers. At Centroid, we have the capabilities and experience to help our clients move their applications and technology to the cloud, modernize their existing workloads, or outsource the run and maintenance of their enterprise. We are committed to using our collaborative, client-focused approach, and best-of-breed delivery methods to provide measurable business value and sustainable ROI to our clients. Our relentless pursuit of providing the best solutions is a testament and clear advantage to our success and yours, which is why our first customer is still with us today. Improve, expand, and modernize your business by leveraging our expertise, methods, tools, and processes that are time-tested across numerous customer implementations and diverse industries and geographies. Our dedicated team will work with you every step of the way to ensure your success.

Company details

Company typeSME

IndustryIT Services & IT Consulting

Company size51 - 200

Links

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Job description

This role is directly responsible for managing Projects, the performance of project delivery teams, and ensuring projects and client engagements run smoothly. The Project Manager supervises services as agreed by the client and Centroid in the contract, ensures deliverables are met, and is responsible for maintaining customer satisfaction at the project and account levels and working with the sales team to grow business within the account.

Location: 100% Remote
Job Type: Full Time Emploee

Requirements:
· Develop and maintain project deliverables; including and not limited to; milestone dates, project plans, statuses, allocation of resources, project dependencies and budgets.
· Coordination of technical resources, as well as, facilitating the communication with clients, partners, and vendors.
· Ability to guide teams through the planning, design, development, testing, training and implementation stages of varying technical projects.
· Ability to define and manage to the scope of work, purpose, assumptions, and problem statement with the customer and project resources.
· Track, manage, negotiate, and maintain client SOWs (Statements of Work), budgets, and project resource timesheets.
· Provide reports to an agreed schedule (or on request), including RAID Logging (Risks, Actions, Issues, Decisions) plus overall project status updates (e.g. Red, Yellow, Green summary status).
· Ability to communicate and create potential needs for change orders with clients based upon modifications in scope or when issues are identified that impact timelines and/or budgets.
· Establish and maintain strong client relationships to establish Centroid as a trusted advisor and supporter of the customer's business goals.
· Attend or facilitate client Project Review and Client Review meetings; areas covered will include performance reports, quality process and project performance.
· Transition clients to Centroid’s Managed Services Offering
· Communicate with clients to understand their needs and explain Centroid’s value.
· Collaborating with internal departments to facilitate client need fulfillment.
· Responsible for maintaining internal monthly billing in accordance with client contracts or statement of work. This includes regular reviews and management of resources time and timesheets.
· Maintain knowledge of the latest industry technologies and Centroid Service Offerings.

Required Skills:
· Demonstrable experience working in a Professional Service Management capacity on large-sized projects in the technical industry.
· Consulting experience managing resources, and clients.
· Experience developing and managing technical projects.
· Proven people management skills.
· Proven ability to manage large projects and grow the book of business within the client account.
· Extensive experience using Microsoft Project and/or Smartsheet (or equivalent) for project planning, schedule management, and reporting
· Must possess strong written and oral communication skills.
· 7-10 years of applicable industry experience supporting large engagements

Preferred Skills:

Experience managing Oracle EBS, OCI (or other IaaS Cloud) projects - strongly preferred.
Expertise in Oracle application solutions, database solutions, cloud consulting, integration, and managed services – strongly preferred.

Education:

Bachelors Preferred