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PCVRS Quality Assurance Coordinator (remote position)

Role overview

Qualifications

  • 2+ years of experience in the rehabilitation industry
  • University degree in a relevant healthcare domain
  • Must be a licensed health professional
  • Bilingualism in French/English is an asset

Responsibilities

  • Timely review of clinical reports and forms for quality, continuity, consistency and clinical outcome
  • Ensuring reports are consistent with legislative requirements and customer standards
  • Liaise with clinicians across region to discuss reports, provide guidance and feedback as required
  • Timely completion of administrative tasks within web-based systems to allow for tracking and ultimately submission of quality reporting

Key facts

Other skills

  • Quality Assurance
  • Analytical Thinking
  • Detail Oriented
  • Problem Solving
  • Organizational Skills
  • Communication
  • Teamwork

About the company

Lifemark Health Group logo

Lifemark Health Group

Physical, Occupational & Speech Therapy

We are a proudly Canadian healthcare company, providing diversified healthcare services across the country. We have over 20 years of experience providing personal rehab services, independent medical assessments, seniors’ wellness and employer health and wellness programs. Our foundation is rooted in the strength of our healthcare professionals, who are leaders in their fields. We offer a number of rehabilitation programs and assessment services that are accredited by CARF International, an achievement that signals our commitment to high-quality services. Whether you’re a recent graduate just starting out on your career path or an experienced professional looking for a new opportunity, your journey to a better work life starts with Lifemark. We foster innovative thinking, invest in your career development so that you can provide the best care for others, support your personal health and wellness with a comprehensive rewards package and strive to make an impact in the over 200 communities across Canada where we live and work. Our award-winning workplace was recognized by The Globe and Mail and Morneau Shepell as one of 75 Employee Recommended Workplaces in Canada for 2018 and 2019 and by Waterstone Human Capital as one of Canada's Most Admired Corporate Cultures for 2019. You belong here. Join our team!

Company details

Company typeLarge
IndustryPhysical, Occupational & Speech Therapy
Company size1001 - 5000

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Job description

PCVRS Quality Assurance Coordinator (remote position)

Job Description

Quality Assurance Coordinator – Lifemark Health Group 

Status: Permanent Full-time 

Location: Remote; Work from home (Canada)


Are you a healthcare professional looking for a change? Lifemark Health Group is seeking a healthcare professional to work as a Quality Assurance Coordinator. This is a remote position with potential for in-person meetings on an annual basis. This is an opportunity to be a member of an exciting team that makes a difference in the lives of Canadian veterans, injured workers, their families and communities by supporting service delivery teams in providing interprofessional rehabilitation services to the highest standard. 

We are actively recruiting Quality Assurance Coordinators who are responsible for facilitating exceptional written communication to our customers and supporting best practices with clinical team members. 

To excel in this role, you rely on your healthcare background to offer guidance to clinical staff. You have a passion for supporting the delivery of high-quality services, accomplished through ensuring all written communication to customers reflects professional, well-documented recommendations and outcomes, supported by clinical findings. 

You are highly organized with meticulous attention to detail, analytical in your thinking, and possess exceptional problem-solving skills. Superior verbal and written communication skills are required, framed with a solid knowledge and appreciation for the requirements of third-party funders. 


Responsibilities include: 

  • Timely review of clinical reports and forms for quality, continuity, consistency and clinical outcome 
  • Ensuring reports are consistent with legislative requirements and customer standards 
  • Liaise with clinicians across region to discuss reports, provide guidance and feedback as required 
  • Timely completion of administrative tasks within web-based systems to allow for tracking and ultimately submission of quality reporting 
  • Communicate with administrative teams on clinical triage and relationship management, as applicable 
  • Assist clinical staff on formulation of recommendations for delivery of program standards 
  • Maintain accurate records utilizing web-based tracking systems to monitor key performance indicators


Qualifications: 

  • 2+ years of experience in the rehabilitation industry 
  • University degree in a relevant healthcare domain 
  • Must be a licensed health professional 
  • Bilingualism in French/English is an asset
  • Clinical/rehabilitation experience delivery interdisciplinary care, conducting FCEs, clinical physical medicine or mental health evaluations considered an asset 
  • Experience with military culture and Canadian Veterans is an asset 
  • Basic working knowledge of relevant legislation as it relates to regulated health professionals 


Inclusion
We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.
 

Accommodation
Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at 
lifemark.ca

Visit and Apply today! Visit www.lifemark.ca/careers

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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