Description
Company Overview:
Global Technology Services is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America, Philippines and the United States, contributing to cutting-edge developments in multiple industries.
Position Title: Senior Site Reliability Engineer
Location: Remote-LATAM
What you will be doing:
We are seeking a highly experienced Senior Site Reliability Engineer to own and evolve the reliability, security, observability, and operational maturity of our cloud platform. This is not a traditional SRE role. We are looking for an engineer who operates with an AI-native mindset and uses AI as a core operational force multiplier across infrastructure, incident response, automation, compliance, and operational excellence.
Required Skills & Experience
To excel in this role, you should possess:
Expert-level proficiency using AI to automate SRE and infrastructure operations
Demonstrated daily use of AI assistants and agentic workflows as a core part of engineering practice
Hands-on experience using AI for:
Strong understanding of where AI is effective and where human validation remains critical
Ability to clearly articulate AI workflows, tooling choices, operational safeguards, and production outcomes.
10+ years of professional experience operating production infrastructure for SaaS platforms
Minimum 5+ years of senior-level AWS operational ownership
Deep expertise across AWS services including:
VPC
ECS
IAM
RDS
S3
CloudFront
Route53
ACM
CloudWatch
Secrets Manager
SSM
ALB
API Gateway
Lambda
Familiarity with AWS security and governance tooling including:
WAF
GuardDuty
CloudTrail
Inspector
Security Hub
AWS Config
AWS Backup
Advanced Terraform experience managing multi-account, multi-workspace infrastructure
Strong understanding of:
Proven experience resolving production infrastructure drift safely
Significant experience leading production incidents as the accountable owner
Ability to operate calmly and effectively during high-severity outages
Proven experience authoring detailed postmortems and operational remediation plans
Strong understanding of operational risk management and production recovery procedures
Hands-on experience building and operating observability platforms
Strong knowledge of:
Experience diagnosing telemetry pipeline issues affecting production systems
Experience owning non-trivial CI/CD pipelines end-to-end
Strong understanding of:
Experience implementing automated operational workflows and infrastructure automation
Strong Linux systems administration and troubleshooting skills
Proficiency with:
Advanced Docker knowledge including:
image hygiene
multi-stage builds
image scanning
registry security
Deep networking knowledge including:
TCP/IP
DNS
TLS
HTTP
ALB behavior
VPC networking
security groups
NACLs
VPC endpoints
Strong operational security fundamentals including:
IAM least privilege
secrets management
encryption
network isolation
vulnerability management
Understanding of OWASP Top 10 from an infrastructure and operations perspective
Experience integrating enterprise identity providers using:
SAML
OIDC
SCIM provisioning
Experience implementing and maintaining technical compliance controls for:
Comfortable working directly with auditors and evidencing controls
Nice to Have:
Experience supporting Spring Boot or JVM-based systems in production
Experience with runtime security or EDR tooling such as Falco
Experience automating joiner/mover/leaver identity workflows using SCIM and IdP tooling
AWS certifications including:
AWS Solutions Architect Professional
AWS DevOps Engineer Professional
AWS Security Specialty
Soft Skills:
Excellent verbal and written communication, able to convey ideas clearly.
Highly autonomous and proactive, taking ownership of tasks.
Adaptable to fast-paced, dynamic work environments.
Responsive and reliable across channels, including email and Slack, consistently delivering results.
Able to add immediate value to the client, contributing effectively from the first week.
Why you will love GTS:
Join a powerful tech workforce and help us change the world through technology
Professional development opportunities with international customers
Collaborative work environment
Career path and mentorship programs that will lead to new levels.
Join Lean Tech and contribute to shaping the data landscape within a dynamic and
growing organization. Your skills will be honed, and your contributions will play a vital
role in our continued success. Lean Tech is an equal opportunity employer. We
celebrate diversity and are committed to creating an inclusive environment for all
employees.
