Location: Remote from the UK, Ireland, or other European countries (Hybrid option available if London-based) 

A client-facing role focused on delivering Microsoft Dynamics 365 Business Central expertise to customers by leading calls, gathering requirements, and supporting reporting and analytics initiatives.

This is a customer-facing functional role that requires strong commercial awareness and the ability to support product demonstrations, pre-sales engagements, and customer growth initiatives. The role has a strong focus on reporting and analytics, with day-to-day responsibilities centred on Power BI solutions.

Key Responsibilities

• Lead customer calls independently and manage customer-facing engagements
• Deliver Business Central expertise to customers, with a focus on reporting and analytics, including explaining Business Central data from a functional perspective
• Run user training sessions and conduct product demos, helping customers understand reporting capabilities and outputs
• Support Power BI installations and implementations, including gathering reporting requirements, translating customer questions into structured requirements, and validating reports with customers
• Contribute to marketing and sales efforts alongside the wider team

Essential Requirements

• Proven functional expertise in Business Central / Dynamics NAV, with a Finance or Operations/Supply Chain focus
• Ability to lead customer-facing calls and engagements independently
• Fluent, professional-level English communication skills, with strong structure and confidence
• Power BI experience, or a strong interest in data analytics and eagerness to learn Power BI

Nice to Have

• Existing Power BI experience
• Experience supporting US-market customers