Logo for Savior Artigos Texteis Lda

Customer Service Representative — Automotive (Dutch) — Braga, Portugal (Remote)

Role overview

Qualifications

  • Dutch at native or near-native level
  • Currently residing in Portugal
  • Available Monday–Friday, 08:00–20:00 in rotating shifts
  • Comfortable working independently in a home office environment

Responsibilities

  • Handle Dutch-language inbound customer contacts for an automotive brand
  • Respond via phone, email, and digital channels Monday to Friday on rotating shifts
  • Provide accurate, friendly, and efficient solutions to customer queries
  • Log all interactions and flag complex issues for resolution

Key facts

  • Remote from: Portugal
  • Full time
  • B2B Customer Service Representative
  • Dutch

Hard skills

Other skills

  • Communication
  • Detail Oriented

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

  • Fashion, Apparel & Luxury
  • Startup
  • 11–50
Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

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Job description

Customer Service Representative — Automotive (Dutch) — Braga, Portugal (Remote)

We're hiring a Dutch-speaking customer service professional based in Portugal for a fully remote role supporting a renowned automotive brand. If you speak Dutch and value weekday structure with the convenience of working from home, let's connect.

Key Responsibilities:

- Handle Dutch-language inbound customer contacts for an automotive brand

- Respond via phone, email, and digital channels Monday to Friday on rotating shifts

- Provide accurate, friendly, and efficient solutions to customer queries

- Log all interactions and flag complex issues for resolution

- Maintain knowledge of the brand's products, policies, and services

- Collect equipment from Braga if within 50km of the office

What We're Looking For:

- Dutch at native or near-native level

- Currently residing in Portugal (relocation not available for remote roles)

- Available Monday–Friday, 08:00–20:00 in rotating shifts (weekends off)

- Comfortable working independently in a home office environment

- Detail-oriented, communicative, and customer-focused

- Contact centre experience is a plus

Why Join?

A fully remote position with a structured weekday schedule — the ideal setup for Dutch-speaking professionals building their career in Portugal.

Apply Now: Ready to work from home in Dutch? Apply now.

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