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Epic Revenue Cycle Lead

Key Facts

Remote From: 
Full time
Senior (5-10 years)
English

Other Skills

  • Communication
  • Leadership
  • Coaching
  • Mentorship

Roles & Responsibilities

  • Strong Professional Billing (PB) experience required
  • 5–8+ years of Epic application experience with strong analyst and build expertise
  • Strong understanding of front-end Revenue Cycle operations and workflows
  • Strong communication and stakeholder management skills

Requirements:

  • Lead Epic Revenue Cycle support, optimization, and strategic operational initiatives across the organization
  • Partner closely with operational leadership, revenue cycle leadership, clinic leadership, and IT teams to improve workflow efficiency
  • Coordinate cross-functional initiatives with downstream Revenue Cycle teams including Professional Billing (PB) and Hospital Billing (HB)
  • Support Epic upgrades, governance initiatives, and long-term application strategy planning

Job description

This is a remote position.

Superlanet is seeking an Epic Revenue Cycle Lead for our healthcare client in Texas. This is a remote direct hire opportunity with quarterly travel requirements. This individual will serve as a senior operational and application leader responsible for driving Epic Revenue Cycle initiatives across a complex healthcare environment.

This role will lead optimization efforts focused on scheduling, registration, referrals, revenue cycle operations, and workflow standardization. The ideal candidate brings a strong combination of Epic application expertise, operational partnership experience, and leadership capabilities within large healthcare organizations.

Responsibilities

  • Lead Epic Revenue Cycle support, optimization, and strategic operational initiatives across the organization
  • Partner closely with operational leadership, revenue cycle leadership, clinic leadership, and IT teams to improve workflow efficiency, scheduling accuracy, and operational performance
  • Lead workflow design sessions, build discussions, system optimization efforts, testing, troubleshooting, and issue resolution activities
  • Coordinate cross-functional initiatives with downstream Revenue Cycle teams including Professional Billing (PB), Hospital Billing (HB), HIM, Ambulatory, MyChart, and integration teams
  • Support Epic upgrades, governance initiatives, enhancement requests, and long-term application strategy planning
  • Drive workflow standardization efforts while balancing departmental and operational needs across the enterprise
  • Mentor and guide analysts while assisting with prioritization, escalation management, operational initiatives, and project coordination
  • Help offset operational leadership workload by serving as a trusted lead resource for both application and operational initiatives
  • Support end-user adoption, operational improvement initiatives, and enterprise workflow transformation efforts
  • Strong Professional Billing (PB) experience required
  • Hospital Billing (HB) experience highly preferred
  • Strong claims experience required, including understanding of claims workflows, claim edits, denials, and downstream revenue cycle impacts
  • 5–8+ years of Epic application experience with strong analyst and build expertise
  • Strong understanding of front-end Revenue Cycle operations and workflows
  • Understanding of billing operations, claims workflows, call center workflows, and downstream revenue cycle impacts
  • Familiarity with Resolute workflows and integrations
  • Experience supporting operational optimization initiatives within healthcare organizations
  • Strong communication and stakeholder management skills with the ability to partner directly with operational leaders, revenue cycle stakeholders, and executive leadership
  • Experience leading workflow redesign, operational improvement, and end-user support initiatives
  • Prior Lead Analyst, Team Lead, or leadership experience strongly preferred

Required Qualifications

  • Strong Professional Billing (PB) experience required with certification
  • Hospital Billing (HB) experience highly preferred
  • Strong claims experience required, including understanding of claims workflows, claim edits, denials, and downstream revenue cycle impacts
  • 5–8+ years of Epic application experience with strong analyst and build expertise
  • Strong understanding of front-end Revenue Cycle operations and workflows
  • Understanding of billing operations, claims workflows, call center workflows, and downstream revenue cycle impacts
  • Familiarity with Resolute workflows and integrations
  • Experience supporting operational optimization initiatives within healthcare organizations
  • Strong communication and stakeholder management skills with the ability to partner directly with operational leaders, revenue cycle stakeholders, and executive leadership
  • Experience leading workflow redesign, operational improvement, and end-user support initiatives
  • Prior Lead Analyst, Team Lead, or leadership experience strongly preferred

Preferred Qualifications

  • Multiple Epic certifications strongly preferred, including:
    • Grand Central
    • Cadence
    • Prelude
    • Referrals
    • Hospital Billing (HB)
    • MyChart
    • Welcome
    • Care Everywhere
  • Experience supporting large healthcare systems or academic medical centers
  • Exposure to Patient Access operations including scheduling, registration, admissions, referrals, and patient throughput workflows
  • Experience with Real-Time Eligibility (RTE) workflows strongly preferred
  • Exposure to HIM workflows or cross-functional HIM collaboration highly beneficial
  • Exposure to patient access governance, scheduling standardization, and operational reporting initiatives
  • Understanding of downstream revenue cycle impacts tied to registration, claims, and scheduling accuracy

Leadership Profile

Candidates should demonstrate:

  • Leadership exposure within Epic or healthcare IT teams
  • Coaching and mentorship experience
  • Involvement in performance evaluations or team development initiatives
  • Ability to lead operational discussions and help drive organizational priorities
  • Strong communication and relationship-building capabilities across operational and technical teams


Benefits

Salary based on experience $125,000 - $135,000+


Salary: $120,000 - $135,000

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