German-Speaking Customer Advisor

Location: Athens, Greece (Remote options available across Greece) Employment type: Full-time | On-site / Remote (Greece only)

About the role

Join a fast-growing, international team in sunny Athens as our next German-Speaking Customer Advisor. We support your move to Greece with a full relocation package — or if you're already in the country, you can work remotely from anywhere in Greece after onboarding.

You'll be the go-to contact for our German-speaking customers, delivering top-tier support and creating real loyalty.

Your responsibilities

• Handle inbound customer inquiries in German via phone, email, and chat
• Resolve issues quickly and professionally, always putting the customer first
• Spot upsell and cross-sell opportunities where relevant
• Escalate complex cases in coordination with internal teams
• Keep customer records accurate and up to date in the CRM

What you bring

• Native or C1/C2 German, written and spoken
• Good English skills (B2+)
• Experience in customer service, support, or sales
• Strong communicator with a genuine service mindset
• EU work authorization or right to work in Greece

What's in it for you

• Full relocation package — flights and accommodation assistance to Athens
• Remote work flexibility from anywhere in Greece post-onboarding
• Private health insurance from day one
• Clear career progression and regular training
• International team with colleagues from 20+ countries
• Mediterranean lifestyle — 300+ days of sunshine, beaches, and great food on your doorstep

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