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Student Engagement Intern (Remote, USA)

Role overview

Qualifications

  • Current undergraduate or graduate student
  • Experience interacting with cultures different than your own
  • Strong oral and written communication skills
  • Ability to relate to and support students with diverse lived experiences

Responsibilities

  • Gain and maintain a deep understanding of the IFSA brand and mission
  • Assist with the application cycle for IFSA programs, including processing transcripts and reviewing course selections
  • Correspond with prospective and current student applicants via various communication methods
  • Keep detailed correspondence records and measurable data in Salesforce

Key facts

  • Remote from: United States
  • Internships
  • Entry-level / graduate
  • English

Hard skills

Other skills

  • Communication
  • Customer Service
  • Microsoft Word
  • Microsoft Excel
  • Teamwork
  • Intercultural Competence
  • Problem Solving
  • Time Management
  • Adaptability

About the company

The GIANT Company logo

The GIANT Company

Retail – Supermarkets & Hypermarkets

The GIANT Company believes that no matter where or how, when meals happen, families connect, and when families connect meaningfully, good happens. Guided by its brand platform, For Today’s Table®, the omni-channel retailer proudly serves millions of neighbors across Pennsylvania, Maryland, Virginia, and West Virginia. With more than 35,000 dedicated team members supporting more than 190 stores, 133 pharmacies, 107 fuel stations, and over 180 online pickup hubs and grocery delivery service in hundreds of zip codes, The GIANT Company is changing the customer experience, giving back, and creating an impact in local communities for a better future. Our Values are what guide us day after day. Care: We care about our customers, our team members, and our communities. Courage: We drive change, and are open minded, bold and innovative. Teamwork: Together, we take ownership, collaborate and win. Integrity: We do the right thing and earn customers' trust. Humor: We are humble, down to earth, and we don't take ourselves too seriously. The GIANT Company family of brands includes GIANT, MARTIN'S, GIANT Heirloom Market, GIANT Direct and MARTIN’S Direct. The GIANT Company is a company of Ahold Delhaize USA.

Company details

IndustryRetail – Supermarkets & Hypermarkets
Company size10001

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Job description

Student Engagement Intern

  • Location: Remote USA 
  • Duration: Academic year 2026-27 (starting mid-July 2026), with potential to extend
  • Schedule: 20 hours per week, flexible 
  • Compensation: $12-$15/hour 
  • Employment Type: Part-time, non-exempt 

Are you a life-long learner, curious about the world around you?    

Are you ready to bring your unique skills to a mission-driven organization?  

If so, we would love to welcome you to our global community! 

The IFSA Student Engagement Intern is a part time, nonexempt internship designed to take place during the academic year (with the potential to extend into the summer). This position executes a wide range of administrative, creative, and student-facing tasks to support the application cycle and promote IFSA programs. The Intern maintains contact with prospective and current student applicants, records accurate data, and assists with the overall goal of increasing student applications and enrollment and preparing students for departure. While these roles may be performed remotely, engagement on the intern’s home university campus or at a nearby campus may be requested on occasion.

Company Overview 

IFSA (Institute for Study Abroad), a US-based nonprofit organization, creates global learning environments to help students gather the critical perspectives, knowledge, and skills essential for future success. With innovative programming and world-class support, IFSA delivers future-focused study abroad options in 19 countries and 48 cities around the globe.  Our commitments to inclusive excellence, intercultural agility, individualized learning and enduring impact are present in every aspect of our programs.   

Inclusion is a driving passion of our organization. We are committed to building a community where the thoughts and opinions of all team members are valued and contribute to our collective success, just as we build programs with the same focus. If you share our unwavering commitment to Inclusive Excellence and want to join a community that actively strives to improve in all that we do, IFSA is the place for you.

Learn more about IFSA at https://www.ifsa-butler.org/

Responsibilities 

  • Gain and maintain a deep understanding of the IFSA brand, mission, and portfolio of over 100 study abroad programs around the world. 
  • Under the guidance of Enrollment Counselors, learn about and assist with the application cycle for IFSA programs, completing a wide range of admissions functions, such as preparing and submitting student applications to host universities, processing transcripts, and reviewing course selections.
  • Correspond with prospective and current student applicants via phone and video calls, emails, and texts to assist with starting or navigating through the application process.
  • Work as a team to further enhance IFSA’s communication and outreach efforts to applicants.
  • Keep detailed correspondence records and measurable data in Salesforce, IFSA’s student information system. Prepare reports from this information as needed. 
  • Express the benefits of your time abroad and the positive impacts on your personal, professional, and academic goals in your communication with potential and current IFSA applicants. 
  • Assist enrolled students as they prepare for departure by following up on key tasks and forms, answering questions and supporting the distribution of student communications.
  • Help develop content for communication campaigns or other student-facing platforms (social media, website, etc.).
  • Create graphics to support advising within each Enrollment Counselor’s portfolio pertaining to important program information such as housing, course registration, and areas of study. 
  • Cultivate and model practices and behaviors that reflect IFSA’s organizational commitments of inclusive excellence, intercultural agility, individualized learning, and enduring impact.
  • Serve as a liaison between students and the IFSA Student Engagement team, connecting students with IFSA Enrollment Counselors and resources to further their journey abroad.

General Requirements, Education and Work Experience 

  • Current undergraduate or graduate student
  • Experience interacting with cultures different than your own is required.
  • IFSA Alumni are strongly preferred. Personal international experience (either through personal travel, work travel, or study abroad) isa must.
  • Contagious enthusiasm for IFSA’s mission, vision, and commitments.
  • Success in working independently, being proactive, launching a new initiative, and setting priorities.
  • Strong oral and written communication skills
  • Ability to work effectively with multiple stakeholders from diverse communities and cultures 
  • An understanding of U.S. college students and what drives and interests them.
  • Sales and customer service oriented.
  • Ability to relate to and support students with diverse lived experiences including students of color, students with mental and physical disabilities, first-generation college students, and LGBTQIA+ students 
  • Proficiency in Microsoft Word and Excel
  • Experience in Salesforce is helpful, but not required
  • Authorized to work in the USA; physically located in the USA for the duration of the internship

Physical & Work Environment  

    • There may be the possibility of optional attendance at in-person events such as study abroad fairs and info sessions, sometimes requiring lifting boxes and setting up a booth.
    • Working on a computer to complete usual office tasks such as typing, phone calls, video calls, emailing.
    • Remote position. IFSA will provide a laptop from which to work.

To Apply   

To apply, please submit your cover letter and CV for an internship position via IFSA’s career page: https://www.ifsa-butler.org/connect-with-us/ifsa-job-openings/      

In your cover letter, offer a compelling “Why” statement as to your suitability to the internship, using the job responsibilities as a framework.  

IFSA is an equal opportunity employer, and our hiring process is inclusive of all genders and gender expressions, races and ethnicities, ages, religions and sexualities as well as veterans and people with disabilities 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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