Role overview

Qualifications

Licensed clinical social worker (LCSW)
1 year healthcare or clinical experience
Clinical background
Strong telephonic customer service skills

Responsibilities

Making outreach phone calls to Medicare members to support closure of HEDIS gaps in care
Searching for alternate phone numbers for members and documenting all phone calls
Adapting to fast paced environment with frequent changes in priorities
Utilizing Microsoft office tools – excel, word

Key facts

Remote from: Kentucky (USA), Anywhere
Full time
Junior (1-2 years)
English

Hard skills

Clinical Medicine

Other skills

Microsoft Office
Adaptability
Time Management

About the company

Saviance Technologies Pvt. Ltd.

Saviance Technologies is a US Healthcare IT Service provider focusing on Patient Engagement with Innovative Products and Solutions like Patient Intake Tablet, iHealthConnect Wellness Portal, Mobile Applications, Actionable Analytics and ICD-10 Testing Services. Incorporated in 1999 in New Jersey, with over 15 years of excellent industry track record, Saviance offers services & solutions that enable enterprises to achieve critical objectives. Saviance is a Gold Category Corporate Member with Healthcare Information Management Systems Society (HIMSS), member of mHealth Alliance and Corporate member of NJ-HITEC. We are awarded by INC. 5000 as one of the fastest growing privately held companies in North America. Saviance is also ranked among the Fast 50 Asian American Businesses in the United States by USPAACC (US Pan Asian American Chamber of Commerce) and selected as a 2014 "Top Business" recipient byDiversityBusiness.com. A certified Minority Business Enterprise recognized by NMSDC, Saviance is also partner with leading global brands such as Microsoft, Amazon Web Services, Apple, Samsung and Red Hat.

Company details

Company typeSME

Company size51 - 200

Links

Website LinkedIn See all jobs

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Job description

• Will this role be fully remote? Yes
• Are there any specific locations the candidates should be in? Anywhere in Kentucky
• What is the expected schedule (include dates/time) 8-5 or 9-6 EST or CST
• What are the day to day job duties? Primarily making outreach phone calls to Medicare members to support closure of HEDIS gaps in care. The Health Educator will search for alternate phone numbers for members and document all phone calls.
• Top Skills Required:
• Clinical background
• Strong telephonic customer service skills. Will be talking to members on the phone
• Proficient with Microsoft office tools – excel, word
• Adaptable to fast paced environment with frequent changes in priorities
• Experience with remote work and associated time management
• Reside in KY
• Preferred: HEDIS experience
• Required Education/Certification(s): Licensed clinical social worker (LCSW)
• Required Years of Experience: 1 year healthcare or clinical
• What IT equipment is required (laptop, monitor or dual monitors, docking station, etc.)? Laptop, 1 external monitor, headset, keyboard, mouse, HDMI cable
• Is there potential for this to extend past 4 months or convert to a Molina FTE? Yes