Key Facts

Remote From:

Full time

English

Hard Skills

Meeting Facilitation Event Scheduling Employee Onboarding Project Management Computational Tools Organizational Structure

Other Skills

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Coaching
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Communication
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Community Leadership
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Accountability
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Proactivity
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Relationship Building

Roles & Responsibilities

Experience managing communities, masterminds, or member programs
Strong communication and facilitation skills
Coaching certification (life, executive, or business) strongly preferred
Tech-savvy, with experience using AI tools and CRM systems

Requirements:

Provide a warm and personalized onboarding experience
Lead and schedule group coaching/mastermind sessions
Stay active in WhatsApp and forum groups
Plan local or national events for community members

MDA Edge

About MDA Edge

Our objective is to establish an exceptional ecosystem by connecting individuals, technology, and prospects through the application of human intelligence.MDA Edge is a process-oriented company and our expertise lies in providing comprehensive Workforce Solutions, specifically focusing on Contingent Staffing, Bulk/Project Staffing, RPO/KPO/BPO, and Direct Hire services. We cater to a wide range of industries, including Infrastructure Consulting, Engineering Consulting, IT Consulting, Healthcare, Life Sciences, Pharmaceutical Consulting, Consumer Goods, Education, Transportation & Logistics, Media & Entertainment, Telecom, BFSI, Manufacturing, Utilities & Energies, and Corporate Recruitment. Moreover, we have developed a dedicated focus on Government Consulting.Our company prides itself on a meticulous approach, ensuring that we meet your specific needs. We have established a robust network of highly skilled professionals who are readily available to fulfill your requirements. With a strong commitment to excellence, we consistently deliver exceptional results for clients in India, Denmark, France, Germany, Ireland, Japan, Spain, Thailand, the USA, Canada and Mexico, with ongoing expansion efforts to serve more new regions in the near future.We consistently uphold the highest standards of quality by providing resources, time, and materials to design, implement, and support efficient operations for organizations. Our track record of measurable accomplishments demonstrates our commitment to cultivating a balanced work and societal ecosystem.Our continuous growth, successful customer engagements, and strong customer retention exemplify our achievements. Furthermore, our passion lies in streamlining complex business processes through the application of suitable technology, which has been integral to our success.We extend an invitation to join our dynamic workplace, offering rapid growth opportunities, excellent employee benefits, and a positive work-life balance.

Company type: Scaleup

Founded: 2018

Company size: 201 - 500

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Job description

Role Overview: We are seeking a Community Manager to lead and support our member experience. You will handle onboarding, mastermind groups, online engagement, and in-person meetups. This role is both strategic and hands-on, requiring strong coaching and facilitation skills.
Key Responsibilities:
Onboarding Members:

Provide a warm and personalized onboarding experience.
Introduce members, share resources, and set success plans.
Make every member feel welcomed and connected from day one.

Facilitating Mastermind Groups:

Lead and schedule group coaching/mastermind sessions.
Prepare agendas, guide discussions, and encourage follow-through.
Motivate members to actively contribute.

Driving Online Engagement:

Stay active in WhatsApp and forum groups.
Spark conversations, celebrate wins, and answer questions.
Encourage meaningful participation and peer-to-peer support.

Organizing In-Person Meetups:

Plan local or national events for community members.
Manage logistics, communication, and follow-ups.
Strengthen relationships through face-to-face connections.

Boosting Retention & Value:

Maintain regular check-ins with members.
Track engagement and use feedback to improve experiences.
Promote referrals and deepen high-value relationships.

Supporting Value-Led Sales:

Help members identify next steps through trust-based conversations.
Share warm opportunities with the sales team.

Who You Are:

A natural connector who builds trust easily.
Skilled at facilitating group discussions.
Organized, accountable, and proactive.
Comfortable with social media-style communication.
Always looking to improve member experiences.
Experienced in community management and coaching ( certification preferred).
Tech-savvy, with experience using AI tools and CRM systems.

Skills & Experience:

Experience managing communities, masterminds, or member programs.
Strong communication and facilitation skills.
Familiarity with WhatsApp, forums, and CRM tools.
Event planning and project management experience.
Coaching certification (life, executive, or business) strongly preferred.
Background in community leadership, member success, or events is a plus.

Core Values:

Execution and accountability.
Bold, innovative mindset.
Open, positive communication.
High standards and attention to detail.
Continuous learning with an AI-first approach.

Other Relevant Details:

Location: Remote (PST preferred).
Schedule: 20 hours per week. Must overlap 2 hours between 05:00–10:00 p.m. PST (Mon–Thu).
Reports To: Leadership Team.
Pay Rate: $30–$50/hour.