Head of HR and Group ER (12 month Fixed Term Contract)

Job Title

Job Description

About IG Group

IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here.

About the Opportunity

A pivotal leadership role at the heart of IG's transformation. You and your team will partner with four Executive Committee members — CFO, CPO, CRO, Trading Director and Operations Director — to shape and execute people strategies that drive commercial performance across Trading & Operations, Finance, Risk and People.

In addition to strategic HR business partnering, you will have accountability for Employee Relations & Policy across IG Group. You will lead a team of five— three HRBPs, one HR Consultant and one ER & Policy Lead—delivering excellent HR service while setting the standard for strategic partnership and ER excellence.

We seek a commercially astute HR leader who thinks strategically, moves quickly, and is passionate about creating environments where high performance thrives alongside fair, consistent people practices.

Key Responsibilities

Executive Partnership & Strategic Advisory

• Partner, and support your team to partner with five ExCo members (CFO, CPO, CRO, Trading Director and Operations Director) to develop and execute people strategies that accelerate business performance

• Translate business strategy into practical, long-term people plans with clear milestones, accountabilities, and measurable outcomes

• Act as trusted advisor, bringing commercial insight and constructive challenge to complex organisational challenges

• Utilise workforce data and analytics to surface insights, identify risks, and drive evidence-based decision-making

Building & Embedding High-Performance Culture

• Tailor and implement performance frameworks across all client groups, driving the right behaviours while respecting functional nuances

• Partner with leaders to establish clear expectations, accountability mechanisms, and consequence management

• Champion continuous feedback, development, and recognition; address underperformance swiftly and fairly

• Embed IG's values into everyday leadership practices, hiring decisions, and reward outcomes

• Inspire employees within your function and interrelated teams through visible leadership and clear communication

Employee Relations & Policy Oversight

• Provide strategic leadership for ER & Policy across IG Group, ensuring consistent, fair, and legally compliant practices

• Oversee the ER & Policy Lead, ensuring excellent advisory support, case quality, and policy governance

• Own accountability for high-risk ER matters; monitor trends and take proactive action on systemic issues

• Partner with Legal on employment litigation, regulatory matters, and external counsel

Organisational Transformation & Change Leadership

• Lead organisational design initiatives—team structures, spans of control, reporting lines, operating model changes

• Own change management for major transformation programmes with clear communication strategies

• Solve unique and complex organisational problems, recognising their impact across functions

• Drive cost-effective solutions balancing operational efficiency with commercial delivery

Talent Strategy & Performance Excellence

• Set and execute talent strategies that attract, develop, and retain critical talent across diverse functions

• Drive performance management rigour—differentiation, calibration, and consequence management

• Lead talent reviews and own succession planning for critical roles

Team Leadership & HR Service Excellence

• Lead, develop, and inspire your team to create high performance and accountability

• Role model IG's culture and values within the HR function, setting the standard for how the team operates

• Monitor external HR trends and best practices to identify opportunities for IG's people approach

• Collaborate with CoEs and global HR colleagues to leverage expertise and ensure alignment of goals

• Recognise and manage the impact of people decisions on interrelated teams and functions

Key Deliverables & Outcomes

• Build and embed a high-performance culture with measurable improvements in differentiation and manager capability

• Establish excellent ER standards across IG with consistent case management and proactive risk management

• Develop and execute people strategies that demonstrably accelerate commercial priorities

• Deliver transformation programmes on time with measurable organisational effectiveness improvements

• Build a strong talent pipeline with visible succession coverage for critical roles

• Drive measurable improvements in engagement scores and retention; develop a high-performing HR team

Leadership Success Profile

Professional Experience

• Significant HR leadership experience partnering at executive/C-suite level in complex, fast-paced environments

• Demonstrable expertise building high-performance cultures, including performance frameworks and addressing underperformance

• Strong ER background with experience overseeing ER functions, managing complex cases, and ensuring policy compliance

• Experience leading large-scale organisational transformation and change programmes

• Track record leading high-performing HR teams; proven ability coaching executives through ambiguity

• Strong UK employment law knowledge; financial services or fintech experience highly desirable

Skills & Attributes

• Commercial Business Partner: Translates business strategy into people priorities that drive measurable outcomes

• High-Performance Culture Builder: Skilled at embedding accountability, recognition, and development into everyday practice

• ER-Savvy Leader: Sound judgement on complex people matters; manages risk effectively

• Executive Presence: Credible at ExCo level; builds trust quickly and influences across stakeholders

• Transformation Leader: Drives change at pace while maintaining engagement and momentum

• Inspiring People Leader: Motivates, develops, and empowers teams; role-models high-performance behaviours

• Resilient Operator: Thrives in ambiguity; bias for action and delivery

• Follows our performance principles: Lead and Inspire, Think Big, Champion the Client, Deliver at Pace, Raise the Bar

Why IG Group?

• Executive Impact: Partner directly with four ExCo members who value HR input—shape strategy and drive visible outcomes.

• Shape ER Excellence: Lead the ER agenda across IG—set standards and ensure fair, consistent practices.

• High-Performance Culture: Lead the charge in embedding a true performance culture across IG's most critical functions.

• Lead Transformation: Own the people agenda during a pivotal period of change—your impact will be tangible.

• Build a Team: Lead five HR professionals, setting the benchmark for strategic partnership and ER excellence.

• Competitive Rewards: Attractive compensation and career growth within a dynamic FTSE 100 organisation.

The Perks

Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.

As well as having the chance to attend regular social events and join special-interest groups, you get an attractive selection of benefits working with IG:

• 12% Flexible Benefits Package over and above your base salary, and wide variety of pension, insurance and medical plans to choose from

• Participation in our annual performance based bonus scheme

• Matched giving for your fundraising activity

• Flexible working hours and work-from-home opportunities

• Career-focused technical and leadership trainings in-class and online, incl. unlimited access to LinkedIn Learning platform

• A day off on your birthday 

• Two days’ volunteering leave per year

• Regular coaching and development sessions with senior leadership will help you optimise your leadership impact and identify growth opportunities for both you and your team

Learn more about the Perks here!

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