Logo for American Income Life Insurance Company

REMOTE Onboarding & Customer Support Representative

Role overview

Qualifications

  • Strong communication and relationship-building skills
  • Basic computer proficiency and comfort with virtual platforms
  • Reliable work ethic with strong accountability
  • Professional, positive, and personable demeanor

Responsibilities

  • Connect with families through Zoom-based virtual consultations to understand needs and provide guidance
  • Conduct virtual consultations only—no in-person appointments—to deliver onboarding and ongoing customer support
  • Build lasting client relationships, delivering exceptional service and supporting long-term security and protection
  • Manage your remote schedule with strong time management and organizational skills to meet targets and maintain consistent performance

Key facts

Other skills

  • Customer Service
  • Relationship Management
  • Video Conferencing
  • Computer Literacy
  • Professionalism
  • Communication
  • Time Management
  • Organizational Skills
  • Reliability

About the company

American Income Life Insurance Company logo

American Income Life Insurance Company

Insurance

American Income Life is an international company protecting working families in the United States, Canada, and New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York. American Income Life has served working-class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.

Company details

IndustryInsurance
Company size5001 - 10000

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Job description

Remote Representative – Build Long-Term Client Relationships

Location: U.S. & Canada | 100% Remote

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health benefits to members of labor unions, credit unions, associations, and their families. Our continued growth is rooted in trust, service, and long-term relationships—creating a stable and purpose-driven career opportunity.

We are currently seeking client-focused Remote Representatives to connect with families through Zoom-based virtual consultations. This role allows you to serve clients, build lasting relationships, and grow your career—all from the comfort of your home.


Why This Role

Proven Stability
Consistent growth, including over 20% expansion last year—even in challenging economic conditions.

Essential Industry
Provide services that families rely on for long-term security and protection.

100% Remote Flexibility
Work from anywhere in the U.S. or Canada—no commute required.

Client-Focused Model
Conduct virtual consultations only—no in-person appointments.


What We’re Looking For

  • Strong communication and relationship-building skills
  • Basic computer proficiency and comfort with virtual platforms
  • Reliable work ethic with strong accountability
  • Professional, positive, and personable demeanor
  • Effective time management and organizational skills
  • Leadership or management experience is a plus, but not required

No prior insurance experience is needed—comprehensive training and mentorship are provided.


What We Offer

Work From Home
Enjoy the flexibility and convenience of a fully remote career.

Weekly Pay
Earn consistent income on a proven, structured schedule.

Performance Bonuses & Structured Contracts
Additional earning potential tied directly to your performance.

Comprehensive Benefits

  • Health insurance reimbursement
  • Life insurance coverage
  • Retirement plan options

Flexible Schedule
Create a work schedule that fits your lifestyle.

Residual Income Opportunities
Build long-term earnings through renewals and ongoing client relationships.


Interview Process

All interviews are conducted via Zoom video conferencing to ensure safety, convenience, and accessibility.


Ready to Get Started?

If you’re looking for a remote career where relationships matter, growth is real, and your work makes a difference, we encourage you to apply today.

Build a meaningful future with AO—right from home.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
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