Experience handling wholesale orders and customer service
Proficiency with ERP and warehouse/inventory systems
Strong written communication and email support
Ability to perform operational and administrative tasks in a home-based role
Requirements:
Process daily wholesale orders accurately within required cut-off times
Respond to customer, wholesaler, and stockist enquiries via email
Conduct monthly stock reconciliation between ERP and warehouse systems
Assist with lead generation and prospect outreach for new wholesale accounts
Job description
• Process daily wholesale orders accurately within required cut-off times • Respond to customer, wholesaler, and stockist enquiries via email • Conduct monthly stock reconciliation between ERP and warehouse systems • Follow up with existing wholesale stockists to maintain engagement • Assist with lead generation and prospect outreach for new wholesale accounts • Support the founders with general operational and administrative tasks