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Customer Service & Wholesale Support for a Retail Company in Australia (Home Based Full Time)

Key Facts

Remote From: 
Full time
Expert & Leadership (>10 years)
English

Other Skills

  • Communication
  • Time Management
  • Organizational Skills
  • Detail Oriented
  • Relationship Building

Roles & Responsibilities

  • Experience handling wholesale orders and customer service
  • Proficiency with ERP and warehouse/inventory systems
  • Strong written communication and email support
  • Ability to perform operational and administrative tasks in a home-based role

Requirements:

  • Process daily wholesale orders accurately within required cut-off times
  • Respond to customer, wholesaler, and stockist enquiries via email
  • Conduct monthly stock reconciliation between ERP and warehouse systems
  • Assist with lead generation and prospect outreach for new wholesale accounts

Job description

• Process daily wholesale orders accurately within required cut-off times
• Respond to customer, wholesaler, and stockist enquiries via email
• Conduct monthly stock reconciliation between ERP and warehouse systems
• Follow up with existing wholesale stockists to maintain engagement
• Assist with lead generation and prospect outreach for new wholesale accounts
• Support the founders with general operational and administrative tasks

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