Sales Development Representative Consultant

Description

About Us

Almost every single thing that you eat, wear, or use (yes, even the screen you’re reading this on) is imported. Freight quite literally moves the world. And we’re helping it move even better.

Freightos (Nasdaq: CRGO) is the global booking and payment platform for the trillion-dollar freight industry. Hundreds of airlines and ocean liners, thousands of freight companies, and over ten thousand importers and exporters use our platform to move goods around the world faster and more efficiently. This matters. Efficient freight ultimately makes things cost a little bit less when you buy them in the store.

As the leading global freight booking platform for a massive industry, we’ve been crushing it with double-digit growth, year after year, supporting well over one million shipments every year. 

About the Role

So we’re looking for an incredible Sales Development Representative Consultant for the APAC region who can help qualify and nurture inbound leads, identify outbound opportunities, and get them ready for the slam dunk. On the inbound side, you’ll have a steady stream of leads, detailed information on how they came to us, and insight on how to help them advance. Following a tried and true system, you’ll nurture, qualify, and assign leads, while keeping our CRM nice and clean. 

On the outbound side, where your shark side gets to play, you’ll use advanced marketing strategies, including social media prospecting and outbound calling, to help prospect, identify, and reach out to accounts so our closers close and we can all focus on partying. Our ideal applicant has a bachelor’s degree in a business or marketing-related field, but we will consider sufficient sales experience, drive, and know-how too. We will obviously provide on-the-job training in our sales and marketing strategies and products.

So overall, you will lead the global transformation of the industry, introducing them to a radically faster way to book freight and any product that meets their needs. Remember the first time you used Google Maps instead of a paper map? It’s like that, but every day. 

This position is remote but it might require some travel for tradeshows, in-person team onsites and events.

Reports to: Head of Marketing

Location: Thailand (Bangkok)

Responsibilities

• Make it rain….for people that don’t know the joys of Freightos yet. You’ll Identify prospects & then contact & nurture them through social media marketing, sales tools, emails, and phone calls in the APAC market.
• Once they’re intrigued, you’ll set those qualified leads up to get locked down with our sales closers. Result? Happiness. And revenue. Both are nice.
• It’s even nicer when they come to us. You’ll tap into our industry presence and extensive research (one of the largest digital freight technology libraries ever) to qualify and assign inbound leads, nurturing when necessary in order to help get them sales ready.
• Both inbound and outbound leads rely on us bringing the goods. You’ll live and breathe customer needs so you know how our products help make them move goods around the world...and help them have a little more time for a beer at the end of the day.
• If sales are our finish lines, our sneakers are our CRMs. As the tool that we depend on to make it rain, you’ll keep our CRM squeaky-clean & updated with vigilant qualification and assignment of leads, based on geographies, products, and user types
• You love giving customers what they need! You understand and have the ability to demo our different products to customers, identify what their needs are and create a sticky introduction to the sales executive, which makes it impossible for prospects to say no to us.
• You thrive on bringing in new customers and therefore soar with KPIs based on the number of new accounts that you sign up for our eBooking and SaaS products. Plus, you can bring in your techy side by having the responsibility to make sure the accounts are set up correctly in our systems. Basically, giving our customers the power to book & get hooked on our platforms!
• Sometimes a handshake just isn’t enough. You own your pipeline from the moment a lead lands on your desk until it’s successfully handed over to Sales. Your goal is to engage, qualify, and book high-quality meetings, setting the stage for deals to close.

Requirements

Basic requirements

• Excellent communication skills, with proficiency in neutral English 
• Business-level proficiency in Mandarin is a great plus. Other languages, such as Thai and Korean will also be considered.
• Ability to adapt communication styles for different regional markets and across diverse cultural contexts.
• 3 to 4 years of proven experience in SDR, prospecting, and sales in the APAC region.
• Strong cold call capabilities. Like, super strong. You should thrive on cold outreach and prospecting activities.
• Computer proficiency and familiarity with automatization tools, AI applications and social media. #SDRLife
• Strong customer service orientation and time management skills.
• Experience with SaaS and CRM software (Zoho preferred) and sales engagement tools (e.g. Mixmax, Cognism)
• Logistics / Freight background a plus, but not required
• Bachelor’s degree in a business-related field.

Additional information

• The SDR Consultant will be based in Thailand, and be an independent consultant providing consultation services to Freightos.
• Time zone: UTC/GMT +7 hours (Thailand local hours).