Native Japanese speaker with strong understanding of Japanese culture, communication style, and user expectations; strong command of English for communication and reporting
Minimum 3+ years of experience in software testing, QA, annotation, localization, or related operational roles
Experience in software testing, QA, or annotation-related work is preferred
Ability to identify unnatural or incorrect Japanese usage in a product context
Requirements:
Perform annotation tasks following defined guidelines; ensure consistency and accuracy across annotated datasets; conduct quality checks and document findings to improve data quality
Perform functional, linguistic, and user experience testing across Zoom features; validate Japanese content is accurate and contextually appropriate; log bugs with clear reproduction steps and collaborate to resolve
Coordinate projects by tracking tasks, timelines, and deliverables; communicate progress, risks, and blockers; maintain organized documentation of testing results and issues
Identify workflow gaps and provide insights on Japanese language usage, tone, and cultural expectations; support troubleshooting during testing cycles
Job description
The Japanese-Speaking Annotation & Software Tester is responsible for executing annotation tasks and conducting comprehensive testing across product features to ensure quality and usability for Japanese users. This role focuses on validating in-product language accuracy, user experience, and functionality within Zoom.
The role acts as a coordination point between internal teams and stakeholders, ensuring that product outputs meet quality standards while identifying and flagging any linguistic or functional issues.
Work from the comfort of your own home
Comprehensive healthcare benefit for you and your dependents
Mental wellbeing programs for you and your dependents
Competitive time off and vacation policy
Thriving workplace culture centered on caring, diversity, and inclusion
Annotation & Quality Validation
Perform annotation tasks following defined guidelines and quality standards.
Ensure consistency and accuracy across annotated datasets.
Conduct quality checks and flag inconsistencies or unclear outputs.
Document findings and feedback to improve overall data quality.
Software Testing (Core Responsibility)
Perform functional, linguistic, and user experience testing across features within Zoom.
Validate that Japanese language content is accurate, natural, and contextually appropriate within the product.
Identify and report translation or localization issues (e.g., unnatural phrasing, incorrect tone, cultural mismatch) when encountered during testing.
Execute test cases, regression testing, and exploratory testing across different scenarios.
Log bugs and issues clearly with proper documentation and reproduction steps.
Collaborate with QA, product, and engineering teams to resolve issues efficiently.
Ensure a seamless and high-quality experience for Japanese-speaking users.
Project Coordination
Track tasks, timelines, and deliverables using standard tools.
Communicate progress, risks, and blockers to stakeholders.
Collaborate with internal teams to gather context for testing and validation.
Maintain organized documentation of testing results and issues.
Process Improvement & Market Insight
Identify gaps in workflows and suggest improvements.
Provide insights on Japanese language usage, tone, and cultural expectations where relevant to product experience.
Support troubleshooting and issue resolution during testing cycles.
Native Japanese speaker with strong, accurate understanding of Japanese culture, communication style, and user expectations.
Strong command of English for communication and reporting.
Minimum 3+ years of experience in software testing, QA, annotation, localization, or related operational roles.
Experience in software testing, QA, or annotation-related work is preferred.
Ability to identify unnatural or incorrect Japanese usage in a product context.
