Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

Market Risk Credit Risk Management Risk Management Valuation Models Liquidity Risk Root Cause Analysis Credit Facilities Client Services Continuous Improvement Process Derivatives +16 more

Other Skills

•
Customer Service
•
Microsoft Excel
•
Analytical Skills
•
Teamwork
•
Mentorship
•
Verbal Communication Skills
•
Problem Solving

Roles & Responsibilities

Bachelor's or Master's degree in Finance, Economics, Mathematics, Statistics, Computer Science, or a related field; additional banking or risk management certifications (e.g., FRM, CFA, PRM) are a plus.
0-4 years of experience in product support, business analysis, or financial software solutions; strong analytical background in banking or financial risk management.
Solid understanding of banking products and processes (credit facilities, derivatives, collateral, interest rate products) and knowledge of risk measurement methodologies (PD/LGD/EAD, VaR, expected loss, stress testing).
Advanced Excel skills; excellent written and verbal English communication; familiarity with Agile (Scrum) is a plus; programming familiarity (Java/Python) and willingness for on-call/weekend rotation are advantageous.

Requirements:

Provide first and second line functional support for banking clients, analyzing complex issues across credit risk, market risk, liquidity risk, and valuations; act as SME for non-defect inquiries.
Identify root causes of defects, communicate with development with expected outcomes, and collaborate with product and professional services to ensure thorough resolution.
Handle global incidents on a rotating on-call basis, ensure smooth handover across regions (Follow the Sun), and support high-priority or platform-wide incidents with clear communication.
Contribute to process and product improvements, develop internal/external knowledge base and client documentation, and mentor junior analysts.

Regnology

About Regnology

Regnology is a leading technology firm on a mission to bring safety and stability to the financial markets. With an exclusive focus on regulatory reporting and more than 34,000 financial institutions, 60 regulators, international organizations and tax authorities relying on our solutions, we’re uniquely positioned to bring greater data quality, efficiency and cost savings to all market participants. With over 850 employees in 17 countries and a unified data ingestion model powering our work, our clients can quickly implement and derive value from our solutions and easily keep pace with ongoing regulatory changes. Regnology was formed in 2021 when BearingPoint RegTech, a former business unit of BearingPoint Group, joined forces with Vizor Software, a global leader in regulatory and supervisory technology.

Company type: SME

Founded: 2018

Company size: 501 - 1000

Website LinkedIn See all jobs →

Job description

What you'll do

We are seeking an experienced and proactive professional to join our team and play a key role in supporting customers using our Risk Management application. In this position, you will independently manage complex functional issues, collaborate closely with product development and professional services teams, and contribute to continuous improvement initiatives across the support lifecycle.
This role is ideal for professionals with strong analytical skills and solid knowledge of financial markets, risk management concepts, and troubleshooting methodologies. You will leverage your expertise to provide high-quality customer support and influence product enhancement decisions.
Key Responsibilities
Business and Functional Troubleshooting

First and second line functional support for banking clients, analyzing complex issues related to credit risk, market risk, liquidity risk, andvaluations.
Act as a subject matter expert for non-defect functional inquiries,assistingclients with configuration, data interpretation, and functional usage aligned with banking processes.
Identifyroot causes of defects and provide a clear summary to the development team when reporting the defects, including expected outcome after correction, where possible.
Collaborate with product and professional services teams to ensure comprehensive issue resolution.

Global Incident Handling:

Participate in a rotating on-call schedule for urgent support needs during weekends or outside of local business hours.
Ensure seamless handover and coordination with other regions as part of the Follow the Sun support model.
Support response efforts for high-priority or platform-wide incidents,maintainingclear internal communication and documentation.

Additional Scope:

Contribute to cross-functional initiatives aimed at enhancing support processes and product features.
Support the development of internal and external knowledge base content and client-facing documentation.
Mentor and support junior analysts, providing coaching, technical insight, and best practices for issue resolution.

Why we should decide on you

Bachelor’s or Master’s degree in Finance, Economics, Mathematics, Statistics, Computer Science, ora relatedfield.
Additionaltraining or certifications in banking or risk management (e.g., FRM, CFA, PRM) are an advantage.
0- 4 years of experience in product support, business analysis, or working with financial software solutions.
Strong analytical background with demonstrated experience in banking, financial risk management, or financial technology.
Solid understanding of banking products and processes, including credit facilities, derivatives, collateral, and interest rate products.
Knowledge of risk measurement methodologies (e.g., PD/LGD/EAD modeling,VaR, expected loss, stress testing).
Experience interpreting financial data and market metrics used by banks.
Advanced Excel skills for modeling, reporting, and analysis.
Excellent communication skills in English, both written and verbal.
Experience with agile methods (Scrum) is a plus.
Familiarity with Java/Python or other programming concepts is a plus, especially in the context of troubleshooting.
Willingness to participate in on-call or weekend coverage as part of a global rotation.

Why you should decide on us

Let’s grow together, join a market-leading SaaS company – our agile character and culture of innovation enables you to design our future.
We provide you with the opportunity to take on responsibility and participate in international projects.
In addition to our buddy program, we offer numerous individual and comprehensive training opportunities, allowing you to explore various technical and functional areas.
Our internal mobility initiative encourages colleagues to transfer cross-functionally to gain experience and promotes knowledge sharing.
We are proud of our positive working atmosphere characterized by a supportive team across various locations and countries and transparent communication across all levels.
Together we're better - meet your colleagues at our numerous team events.

To get a first impression, we only need your CV and look forward to meeting you in a (personal/virtual) interview!
Recognizing the benefits of working in diverse teams, we are committed to equal employment opportunities regardless of gender, age, nationality, ethnic or social origin, disability, and sexual identity.
Are you interested? Apply now!
https://www.regnology.net
CS_2026_15

Ready to apply?

APPLY

Share ·