Role overview

Qualifications

Proven success in account management, account growth, or expansion-focused sales roles
Ability to navigate and influence multiple stakeholders within complex organizations
Strong consultative selling skills with a focus on relationship-building and value discovery
Experience managing mid-length sales cycles (4–8 months) and owning deals end-to-end

Responsibilities

Own and grow a portfolio of existing customer accounts, focusing on expansion, upsell, and long-term value creation
Manage the full sales cycle end-to-end, with typical deal cycles around 6 months
Build and maintain multi-threaded relationships across cybersecurity, IT, and procurement stakeholders
Identify and develop new opportunities within existing accounts through a consultative, insight-driven sales approach

Key facts

Remote from: California (USA)
Full time
Expert & Leadership (>10 years)
Account Director
English

Hard skills

Consultative Selling Stakeholder Communications Account Management Full-Cycle Sales Sales Management Deal Structuring Customer Retention Account Management Sales Development Stakeholder Engagement Sales Intelligence Cross-Functional Collaboration Customer Centricity Organizational Structure

Other skills

Strategic Thinking
Relationship Building

About the company

Recorded Future

Cybersecurity

Recorded Future is the world’s largest threat intelligence company. Recorded Future’s Intelligence Cloud provides end-to-end intelligence across adversaries, infrastructure, and targets. Indexing the internet across the open web, dark web, and technical sources, Recorded Future provides real-time visibility into an expanding attack surface and threat landscape, empowering clients to act with speed and confidence to reduce risk and securely drive business forward. Headquartered in Boston with offices and employees around the world, Recorded Future works with over 1,600 businesses and government organizations across more than 74 countries to provide real-time, unbiased and actionable intelligence. Learn more at recordedfuture.com.

Company details

Company typeSME

IndustryCybersecurity

Company size501 - 1000

Links

Website LinkedIn See all jobs

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Job description

With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!

Recorded Future is looking for an Account Director who thrives on growing existing relationships, expanding footprint within accounts, and driving long-term customer value. This role is built for someone who takes a thoughtful, consultative approach to sales—uncovering opportunities, navigating complex organizations, and turning satisfied customers into strategic partners.

What You’ll Do

Own and grow a portfolio of existing customer accounts, focusing on expansion, upsell, and long-term value creation
Overcome churn through helping the client see how the solution is solving business issues
Build and maintain multi-threaded relationships across cybersecurity, IT, and procurement stakeholders
Identify and develop new opportunities within existing accounts through a consultative, insight-driven sales approach
Manage the full sales cycle end-to-end, with typical deal cycles around 6 months
Partner closely with Sales Engineers and internal teams to deliver tailored solutions and drive deal progression
Maintain a strong understanding of customer goals and align solutions to their evolving business needs
Execute account plans that drive retention, growth, and customer satisfaction

What You'll Bring

Proven success in account management, account growth, or expansion-focused sales roles
Ability to navigate and influence multiple stakeholders within complex organizations
Strong consultative selling skills with a focus on relationship-building and value discovery
Experience managing mid-length sales cycles (4–8 months) and owning deals end-to-end
Comfort working within a defined territory of existing accounts, with a strategic mindset toward growth
Experience in cybersecurity, SaaS, or enterprise technology is a plus

Why This Role

If you enjoy developing accounts over time, uncovering hidden opportunities, and building lasting customer partnerships, this role offers the chance to make a measurable impact in a high-growth environment—without the pressure of a pure hunting motion.

The base salary range for this full-time position is $123,000-$184,000. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

#LI-Remote

Why should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers.

Want more info?
Blog & Podcast: Learn everything you want to know (and maybe some things you’d rather not know) about the world of cyber threat intelligence
Linkedin, Instagram & Twitter: What’s happening at Recorded Future
The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline: History of Recorded Future
Recognition: Check out our awards and announcements

We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.

If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at careers@recordedfuture.com

Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.

Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.

Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions.

Recorded Future maintains a drug-free workplace.

Note: Our interview process for all final-round candidates requires a mandatory in-person interview or a live, scheduled video conference with the hiring manager. We do not conduct interviews via instant messaging or text. All communications during the application process will come from individuals within our HR department via their Recorded Future email address.

Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes.

Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.