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Reinsurance Claims Auditor

Role overview

Qualifications

  • 5+ years of (re)insurance claims experience, including auditing or quality assurance experience
  • Strong business development and client relationship skills
  • Bachelor’s degree in business administration or a related field
  • Industry designations such as CPCU, AIC, ARE, or equivalent education/experience

Responsibilities

  • Oversee multiple audit engagements from data collection (cedants/TPAs) through audit delivery, including preparation and wrap-up
  • Audit cedants, TPAs, and client claims teams to ensure adherence to contractual agreements, SLAs, standards, and regulatory requirements
  • Review PAQ responses and necessary documentation; draft follow-up questions as needed
  • Analyze claims handling practices through structured audit testing to identify systemic risks and deviations; prepare defensible audit reports and executive summaries

About the company

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PRO US

Insurance

Pro IS Inc., a subsidiary of Pro Global, is a leading global provider of outsourcing and consultancy services, focusing solely on the insurance market. With over 12 years of experience, we serve the needs of Insurers, Reinsurers and Brokers. Our team of expert practitioners work in partnership with our clients to achieve their goals. We are proud of our proven track record and long-standing client relationships.Our success rests in our hands-on experience, in-depth knowledge and industry relationships which result in our ability to deliver value in a practical and flexible way. Our flexible pricing models ensure alignment to our clients'​ interests and enable them to achieve their goals quickly and effectively.

Company details

Company typeSME
IndustryInsurance
Company size201 - 500

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Job description

 

PRO IS, Inc. has an exciting Claims Auditor position available within our Audit Team. The candidate has to have strong reinsurance and direct claims adjusting experience. This client-facing role would suit experienced, highly motivated candidates who are able to handle multiple demands with a sense of urgency, drive, and energy while growing and maintaining client relationships. This role is fully remote within the USA and may require travel.

Main Responsibilities

  • Perform multiple audit engagements and lifecycles at one time: overseeing the entire audit process including compiling data cedants or TPAs on claims handling structure and requesting information in preparation for the audit.
  • Audit Cedants, TPAs and Client Claims Teams to ensure adherence to contractual agreements, SLAs and within industry standards and regulatory requirements.

Audit Specific Work 

  • Review pre audit questionnaire (PAQ) responses and necessary documentation; drafting follow-up questions and inquiries as needed.
  • Review direct and/or ceded claims submissions for accuracy, timeliness, and compliance with reinsurance contract terms (treaty and facultative, where applicable).
  • Manage communication, preparatory, onsite/remote, wrap up, meeting, and post audit/reporting activities.
  • Analyze claims handling practices through structured audit testing and sampling to identify systemic risks, deviations from contract terms, and exposure trends. Evaluate any liability or coverage decisions to evidence appropriate claims handling decisions.
  • Prepare clear, defensible audit reports and executive summaries; support client read‑outs and respond to follow‑up inquiries regarding findings and recommendations.
  • Liaise with Audit Administrator regarding audit preparations and reinsured/TPA readiness.
  • Refer to Peer Reviewer before releasing to client.


Desirable Skills and Experience

  • 5+ years of (re)insurance claims experience, including demonstrable track record of auditing or quality assurance reviews.
  • Strong evidence of business and client relationship development.
  • Bachelor’s degree in business administration or similar field.
  • One or more industry designations Chartered Property Casualty Underwriter (CPCU), Associate in Claims (AIC), Associate in Reinsurance (ARE), etc.
  • Equivalent education, work experience, knowledge, and skills may qualify.
  • Excellent working knowledge of reinsurance claims; having experience reviewing claims being submitted to our clients.
  • Highly structured and conceptual mindset coupled with strong quantitative and analytical problem-solving aptitude.
  • Excellent written and oral communication skills.
  • Detail orientated, with excellent organizational and planning skills.
  • Ability to work independently, with a team, and with initiative is essential.
  • Ability to travel within the USA up to 10% of the time.

PRO IS, Inc. is a subsidiary of Pro Global Insurance Solutions (www.pro-global.com). Pro Global is a global service provider and consulting company focused solely on the insurance and reinsurance industries. We are based in financial centers around the world so we can provide our clients with cost efficient, round-the clock-services. Our insurance and reinsurance professionals work on projects in a variety of specialties such as re/insurance technical accounting, claims management, actuarial support, audits, project and change management, process improvements, and run-off portfolio management.

If you have the skills mentioned above and are looking to join a growing team, please click to apply and the recruitment team will be in touch.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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