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SDE I - Backend

Role overview

Qualifications

  • Experience on SOA, Multitenant platforms, SaaS platforms (it's a plus)
  • 1-3 years’ experience – proficient in Java / J2EE
  • Experience with Amazon Web Services or similar environment
  • Experience with scripting language for automated build/deployments (it's a plus)

Responsibilities

  • Assist in planning, design and execution of SOA backend platforms and REST-based web frameworks using Java (Spark, Spring, ORM)
  • High-level and low-level design of highly scalable components
  • Track defects and work with business owners and users to triage bugs and manage a backlog
  • Address non-functional requirements like scalability, high availability, performance, and security; Build/Deployments/DevOps on AWS

About the company

Netomi logo

Netomi

Netomi helps companies deliver higher quality customer experiences at scale with AI. If customer service is not a priority, you don't have to read any further. Warner Bros, Westjet, and HP trust Netomi's AI-first customer service platform to deliver eye-popping results. Doing this all while significantly reducing cost. Netomi is building the first Relationship Operating System and its three main benefits for companies are: - Industry-leading resolution rates (automatically resolves 80% of routine customer service inquiries) - Improved resolution time - Increased customer satisfaction and support quality People love our patented, no-code platform, which works across messaging, chat, email and voice. The platform also understands 100+ languages - ¡Qué bueno! Netomi is based in San Francisco and has offices in Toronto, New York, and India. Want to work from your home office? We have remote options as well! We can't hire fast enough, join this incredible team today!

Company details

Company typeScaleup
Company size51 - 200

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Job description

About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

We are looking for a Software Engineer with experience in Java development. We are looking for someone who brings in experience of coding, fixing, executing and versioning existing code for applications. We are looking for someone who is ready to think beyond and is ready to take bigger responsibilities. If you're passionate to solve real time fundamental problems, explore, learn and work on technologies out of scope, Netomi is the perfect place for you.

Responsibilities
  • Assist in planning, design and execution of SOA backend platforms and mostly around REST based Web.
  • Frameworks using JAVA (Spark, Spring, ORM).
  • High-level and low-level design of the highly scalable components.
  • Track defects and works with business owners and users to triage bugs and manage a backlog.
  • Taking care of Non-functional requirements like Scale/ High Availability/Performance/Security.
  • Build/Deployments/DevOps related work on AWS.
  • Works collaboratively in a multi-disciplinary team environment; establishes and maintains professional networks with subject matter experts.
  • Assist key technical advisors in defining the project roadmap.

  • Requirements
  • Experience on SOA, Multitenant platforms, SaaS platforms (It’s a plus)
  • 1-3 years’ experience – proficient in Java / J2EE
  • Experience with Amazon web services or similar environment
  • Experience on some scripting language for automated build/ deployments (It’s a plus)
  • Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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