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Concentrix Slovakia Opportunities in Customer Service

Role overview

Qualifications

  • Fluent in German, French, Dutch, Hungarian, Czech or a Nordic language
  • Good knowledge of English
  • Interest or experience in Customer Service or Technical Support
  • Flexible working hours with availability for full-time or part-time roles in Bratislava or remote/work-from-home

Responsibilities

  • Deliver exceptional customer experiences across multiple channels (phone, chat, email)
  • Assist customers with bookings, returns and other requests
  • Troubleshoot and resolve technical issues as part of Technical Support
  • Collaborate with colleagues across campaigns and adapt to flexible schedules

Key facts

Other skills

  • Customer Service
  • Communication
  • Teamwork
  • Physical Flexibility
  • Problem Solving

About the company

Concentrix logo

Concentrix

Customer Experience & Contact Centers

Weโ€™re Concentrix. A global technology and services leader that powers the worldโ€™s best brands, today and into the future. Weโ€™re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

Company details

Company typeXLarge
IndustryCustomer Experience & Contact Centers
Company size10001

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Job description

Job Title:

Concentrix Slovakia Opportunities in Customer Service

Job Description

Do you speak fluent German/French/Dutch/Hungarian/Czech or a Nordic language?

Do you have good knowledge of English?

Then you could be the perfect match for us!

Due to our incredible growth, weโ€™re looking for multilingual speaking superstars to join our lively, fun-loving team in Slovakia to support us in providing exceptional experiences for some of the worldโ€™s biggest and most well-known brands.

We have lots of opportunities across our multiple clients and campaigns:

  • At various levels in the areas of Customer Service and Technical Support
  • Working hours flexibility - full-time and part-time opportunities
  • We have a site in Bratislava - as well as opportunities for work from home, to achieve a great work-life balance

Customer Care Opportunities:
Our Customer Care teams are responsible for providing exceptional customer experiences via various channels โ€“ this could be supporting customers with anything from booking a fantastic holiday to arrange returns for that new pair of sneakers.

Technical Support Opportunities:

Our Technical Specialists help clients resolve any and all technical issues they might have.  If you have a problem-solving mindset, then this could be the job for you!  

At Concentrix you will not only find a job, but a career with future!

We offer:

  • Competitive remuneration with Reward and Recognition programs;
  • Comprehensive initial training and onboarding;
  • Constant support from your colleagues with coaching and mentoring opportunities;
  • Professional Development and Career Navigation programs to map out the steps in your development;
  • Health and Wellbeing initiatives;
  • Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Corporate discounts and many more.

Apply now and one of our Talent Acquisition Specialists will be in contact to discuss the best opportunities for you!

About us:

Hi, we're Concentrix.

We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

Concentrix is an Equal Employment Opportunity employer - we welcome candidates from diverse backgrounds. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Concentrix is the outsourced business services division of SYNNEX Corporation, headquartered in Fremont, California. SYNNEX is a leading technology and business process services company, listed on the NYSE (SNX) and ranked #169 in the Fortune 500.
For information, recent news, and to follow Concentrix on Twitter, Facebook, LinkedIn, Google+ and YouTube, visit www.concentrix.com.

Location:

SVK Bratislava - TBD

Language Requirements:

Time Type:

Full time

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Marcus Rivera

Chief Revenue Officer

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