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Chat Customer Support (Slovak + English) - Relocation Support to Romania

Role overview

Qualifications

  • Native/fluent in Slovenian, both oral and written
  • Fluent in English (at least B2 level)
  • Eligible to work in EU or Portuguese residency status
  • Computer and Internet literate

Responsibilities

  • Evaluate online social media, web page content and advertising content in Slovenian in conjunction with client policy
  • Visually navigate and review images, videos, accounts and text-based content, often containing sensitive content such as violence and hate speech
  • Escalate violations of client policies using internal tools
  • Maintain a high level of quality in each case that you review

Key facts

Other skills

  • Communication
  • Teamwork
  • Adaptability

About the company

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Grow-Talent.com

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Company details

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Job description

Grow-Talent.com is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Slovenian-speaking Content Reviewer in Lisbon. As a Content Reviewer you will oversee the daily management of internet content, ensuring a superior experience for millions of users.

Position: Content Reviewer

Location: Lisbon, Portugal

Employment type: Full-time

Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:

  • Evaluate online social media, web page content and advertising
    content in Slovenian in conjunction with client policy
  • Visually navigate and review images, videos, accounts and text-based content, often containing sensitive content such as violence and hate speech
  • Escalate violations of client policies using internal tools
  • Maintain a high level of quality in each case that you review
  • Achieve weekly productivity deliverables as part of daily workflow
  • Participate in client meetings to discuss findings and make ongoing recommendations.

REQUIREMENTS:

  • Native/fluent in Slovenian, both oral and written. Fluent in English (at least B2 level)
  • Eligible to work in EU or Portuguese residency status
  • Computer and Internet literate
  • Excellent communication skills
  • Ability to work independently, while being team player at the same time
  • Able to work rotating shifts.

BENEFITS: 

  • Competitive salary and benefit package 
  • Fixed-term, renewable employment contract with a base salary
  • Private health insurance in addition to the standard insurance
  • Sponsored yearly flight back home
  • Cafeteria on site
  • A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
  • Guidance and tools to reach your full potential
  • Relocation support with a room for candidates from further away.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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