Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

Geriatrics Dementia Care Pharmacology Community Development Crisis Management Medication Administration Developing Training Materials Stakeholder Communications Support Engineering Audio-Visual Technology

Other Skills

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Needs Assessment
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Microsoft Office
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Communication
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Relationship Building
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Time Management
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Teamwork
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Social Skills
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Diplomacy
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Problem Solving

Partners Health Management

About Partners Health Management

You will often hear people call Partners a North Carolina local management entity/managed care organization or LME/MCO. We think of ourselves as an MCO…a Member Care Organization™. Partners manages Medicaid, state and local funds for mental health, intellectual/developmental disability, substance use disorder and traumatic brain injury services. The system of care we manage is shaped by the choices of our members and their families and designed to meet the unique needs of each of the communities we serve. Partners manages care in Burke, Cabarrus, Catawba, Cleveland, Davie, Forsyth, Gaston, Iredell, Lincoln, Rutherford, Surry, Stanly, Union and Yadkin Counties. Our Crisis Line is available all day, every day at 1-888-235-HOPE (4673). Learn more about us at www.PartnersBHM.org.

Company type: SME

Founded: 2018

Company size: 201 - 500

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Job description

**This is a primarily remote position, but will require in-person training and travel to Gaston, Lincoln, Burke, and Catawba counties.**

Competitive Compensation & Benefits Package!

Position eligible for –

Annual incentive bonus plan
Medical, dental, and vision insurance with low deductible/low cost health plan
Generous vacation and sick time accrual
12 paid holidays
State Retirement (pension plan)
401(k) Plan with employer match
Company paid life and disability insurance
Wellness Programs
Public Service Loan Forgiveness Qualifying Employer

See attachment for additional details.

Office Location: Primarily remote position, but will require in-person training and travel to Gaston, Lincoln, Burke, and Catawba NC counties.

Projected Hiring Range: Depending on Experience

Closing Date: Open Until Filled

Primary Purpose of Position: The primary duty of this position is to provide formal training, education, and consultation to community organizations that may include Adult Care Homes, Family Care Homes, Nursing Homes, Adult Day Programs, Senior Centers, Faith Based Organizations, Home Health Agencies, Home Care Agencies, Meals on Wheels Programs, Veterans Affairs, Departments of Social Services, and Law Enforcement/Judicial System staff/caregivers that serve geriatric or adult residents with geriatric like needs that may have mental illness and/or Dementia. The goal is to build community awareness and skills for addressing the unique needs of these individuals.

Goal of HEART Program: To increase the ability of people working in community agencies/organizations in providing services and support to older adults with mental health, substance use issues, and/or dementia.

Role and Responsibilities:

60% In-Service Training/Marketing: Provide training, education, consultations on Mental Illness and cognitive disorders (delirium, dementia). Marketing HEART trainings to stakeholders in order to obtain opportunity to train.

HEART RN completes all requested medication trainings, and trainings tailored to Integrated Care and Tailored Plan. Only RN staff are permitted to provide these trainings.

15% Community Resources/Agency Collaboration: Will provide input into annual needs assessment. Will collaborate with community agencies as needed, including Department of Social Services, Senior Center, Life Enrichment, and other HEART Teams in N.C. Will participate in any requested MCO meetings or events as assigned by supervisor.

10% Continuing Education/Cooperative Efforts: Attendance at required LME/MCO training and annual updates, staff meeting and professional development classes.

15% Other Duties: Other duties as assigned, including maintenance and care of audio-visual equipment used for training, attendance at community meeting, assisting in ongoing updates to training materials. Will establish and maintain effective working relationship within the unit and demonstrate tact and diplomacy in working with contract providers and other community partners. Actively participates in local collaborative related mental health issues. Maintains documents for GAST program including monthly and quarterly reports.

Knowledge, Skills and Abilities:

Extensive knowledge of behavioral health issues within geriatric and adult population, potential for crisis issues, confidentiality laws and program protocols/policies
Extensive knowledge of N.C. Mental Health Laws, Regulations and of Partners operations
Knowledge and understanding of managed care and tailored plan and impact on population served
Knowledge of resource information and ability to identify ongoing training resources for caregiver staff
Skill in quickly identifying needs and responding, particularly in crisis situations
Skill in computer functions required for the position and standard office software
Ability to provide training and education to staff and caregivers on topics relevant to younger adults with mental illness
RN staff must have knowledge of current psychopharmacology utilization within geriatric population and whole person care
Ability to establish and maintain effective working relationships with stakeholders, facility staff and other LME/MCO staff, and to provide individualized technical support and education as needed

Education and Experience Required: Registered Nurse with three (3) Years of documented experience working with older adults with mental illness and various forms of dementia.

Education and Experience Preferred: Masters Prepared therapist and three (3) Years of documented experience working with older adults with mental illness or Registered Nurse with three (3) Years of documented experience working with older adults with mental illness and various forms of dementia.

Licensure/Certification Requirements: RN licensure with the appropriate professional board of licensure in the state of North Carolina