Hiring Manager: VP of Telehealth Ops & Supply Chain
Job Title: Supply Chain Manager
Job Type: W2
Location: Remote
Who We Are
Join our team and help transform lives by delivering life-changing treatments and exceptional care. We offer a collaborative environment with competitive compensation, professional growth opportunities, and a mission-driven focus on maximizing value for both our business and customers. With a goal-centric culture that encourages risk-taking, self-empowerment, and transparency, you'll thrive in a fast-paced setting where making an impact is key.
Our Mission
We are on a mission to tackle America's metabolic health crisis by educating the public on its challenges and offering safe, science-backed treatments. With over 80 million Americans affected and $600 billion in annual medical costs attributed to metabolic disorders, we provide accessible solutions that empower people to improve their health and maintain lasting results. Our goal is simple: transform lives through education and effective, outcomes-driven care.
About the Role
Eden Health is hiring a Pharmacy Supply Chain Manager to join the Telehealth Operations team. This role sits at the intersection of pharmacy partner development, supply chain economics, and fulfillment operations. You will own Eden's pharmacy partner network end to end: sourcing and negotiating new relationships, driving down COGs, ensuring we have redundant coverage for every drug in every state we operate in, and making sure our fulfillment SLAs hold as we scale.
This is a hands-on role. You'll negotiate directly with 503A and 503B pharmacies, build the systems and automation that give us real-time visibility into fulfillment and cost, and partner closely with our internal ops, data, and tech teams to close gaps before they become member-facing issues. You'll also serve as the primary liaison between Eden's internal functions (clinical ops, member communications, finance, tech) and our external pharmacy and EMR partners.
As Eden's telehealth business scales, so does the complexity and financial weight of our pharmacy supply chain. We work with multiple 503A and 503B partners across different product lines, each with their own pricing, regulatory requirements, and fulfillment workflows. Today we have single points of failure on several drugs and states, limited visibility into daily cost movement, and invoice review that still runs on manual spot-checks. We need a dedicated owner who can build redundancy into the network, negotiate better economics, and stand up the systems that let leadership run this function with confidence.
Your Responsibilities
Own the full lifecycle of pharmacy partner relationships — from sourcing to contract to ongoing performance.
Drive measurable improvement in Eden's cost of goods sold across every SKU and partner.
Ensure Eden has a qualified backup for every drug in every state.
Partner with the Ops team to own fulfillment performance end to end.
Build the infrastructure that lets Eden run this function without manual spreadsheets and end-of-month surprises.
Work with Eden's data and tech teams to turn the supply chain into a measurable, automated system.
Success in this role is measured by both operational excellence and financial performance:
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