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Account Manager - Spanish-Speaking Markets (Sao Paulo Based) (m/f/d)

Roles & Responsibilities

  • C2 Spanish proficiency required.
  • Strong knowledge of software sales, preferably SaaS, in fast-paced environments such as startups or scale-ups.
  • Experience in B2B customer service or success with direct customer engagement.
  • Technical background (industrial engineering) and strong understanding of the Mexican and LATAM markets; based in Sao Paulo.

Requirements:

  • Be the go-to contact for our diverse range of B2B customers, including solar installers and utilities in the Mexican market.
  • Leverage customer feedback to enhance our software in close collaboration with our development team.
  • Continuously improve customer experience and streamline processes.
  • Identify and capitalize on upselling opportunities and seek out partnerships, staying ahead of industry developments.

Job description

Are you passionate about renewable energy?

Do you thrive in fast-paced, hard-working and purpose-driven environments? If you're ready to use your skills to help build a stable customer base that changes the world for the better, then look no further - we want YOU!

Please note that for this role, C2 Spanish proficiency is required. This is a full-time, hybrid position based in São Paulo with 3 days at the office.

What you will do

  • Be the go-to contact for our diverse range of B2B customers, including solar installers and utilities in the Mexican market

  • Leverage customer feedback to enhance our software, in close collaboration with our development team

  • Continuously improve customer experience and streamline processes

  • Identify and capitalize on upselling opportunities and seek out potential partnerships, staying ahead of industry developments

  • Strategically plan and implement projects that drive Reonic's growth and innovation

What Makes You a Great Fit

  • Strong knowledge of software sales, preferably in fast-paced environments like startups or scale ups with a SaaS product.

  • Experience in B2B customer service or success, with a strong emphasis for engaging directly with customers.

  • Technical background e.g. (industrial-) engineering.

  • Motivated to drive change in renewables and make a positive impact.

  • Based in Sao Paolo, with a strong understanding of the Mexican and LATAM markets.

  • Excellent communication and presentation abilities in Spanish and English.

Why Join Us?

  • Be part of one of the fastest growing VC-backed startup in Germany with 2000+ satisfied B2B customers.

  • Enjoy opportunities for personal and professional growth.

  • Embrace the freedom to innovate and make quick changes in a dynamic team.

  • Perks include gym membership, coffee, regular team events, MacBook and more.

  • Receive competitive pay.

Even if you don’t meet every requirement, we encourage you to apply! Imposter syndrome shouldn't hold you back—we value talent and passion above all.


About Reonic

At Reonic, we’re on a mission to simplify renewable technology with our B2B SaaS solutions for solar, storage, and heat pumps. Backed by top-tier investors and trusted by 2000+ business customers, we’re growing fast—and we need YOU to help us accommodate our new and existing customers.

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