Amazon Account Manager

About the job

Toplent helps companies scale faster by connecting them with exceptional remote professionals from SEA, LATAM, and South Africa. We are currently partnering with a client who is seeking a proactive and highly skilled Amazon Account Manager to join their team on a full-time remote basis.

The ideal candidate is detail-oriented, resourceful, and experienced in managing Amazon/Walmart accounts, with a proven track record of driving growth, maintaining account health, and optimizing sales performance.

Responsibilities:

• 🧾 Oversee and manage Amazon and Walmart seller/vendor accounts, ensuring compliance with platform policies and guidelines.
• 📦 Monitor account health metrics, resolve issues quickly, and provide timely responses to customer inquiries and feedback.
• 📑 Manage and troubleshoot cases and account-related challenges to ensure smooth operations.
• 📊 Create and optimize product listings (titles, descriptions, images, videos, variation groupings).
• 💼 Collaborate with PPC/SEO teams, brand management, and creative services to boost sales and enhance customer experience.
• 📦 Analyze sales data, traffic metrics, and customer feedback to identify trends, opportunities, and areas for improvement.
• 🗓️ Prepare performance reports and dashboards on assortment, pricing strategies, and inventory management.
• 🖥️ Stay updated on Amazon/Walmart policies, algorithms, and best practices to maximize account performance.
• 🔎 Identify opportunities for process optimization, automation, and workflow efficiency.
• 📋 Utilize Microsoft Office Suite, especially Excel, for reporting and analysis.

Required Skills:

• 👩‍💻 Proven experience managing Amazon Seller Central accounts (multi-marketplace preferred).
• 📦 Strong understanding of FBA (Fulfilled by Amazon) operations.
• 🔎 Hands-on experience with listing optimization tools (e.g., Helium 10, Jungle Scout).
• 📑 Solid knowledge of Amazon Brand Registry, policies, and account health requirements.
• 📋 Excellent organizational, problem-solving, and communication skills.
• 🤝 Ability to collaborate with cross-functional teams and external stakeholders.
• 🌐 Advanced English proficiency (C1 level).
• 🚀 Proven track record in growth strategies for Amazon accounts.

Preferred Skills:

• ✅ Familiarity with Amazon Vendor Central.
• ✅ Experience with Walmart Marketplace.
• ✅ Previous work experience at Amazon.
• ✅ Strong analytical skills with a data-driven mindset.
• ✅ Proficiency with third-party Amazon tools (e.g., Helium 10, Jungle Scout).

Benefits:

• 🌍 100% Remote Role (Work from anywhere)
• 💵 Competitive Salary in USD
• 🚀 Career Growth & Development Opportunities