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Senior CRM Developer/Engineer

TechSoup

Role overview

Qualifications

  • 3+ years of experience in a similar CRM/Dynamics 365/Dataverse role
  • Experience with Dynamics 365/Dataverse, Azure Functions, and Azure Storage (Queues, Tables, Blobs)
  • Proficiency in C#, .NET Framework/.NET 8, Python, JavaScript, OAuth/SOAP/REST, SQL Server/SSIS, MSAL, and PowerShell
  • Strong analytical skills, clear communication in English, and ability to work effectively in a fully remote, collaborative environment

Responsibilities

  • Architect and build Functions-based microservices with production-grade reliability (including message archiving, distributed locking, tiered retry, and adaptive rate limiting)
  • Develop and maintain Dynamics 365/Dataverse customizations (plugins, custom APIs, web resources, data models) and integrations across 6+ external systems (Box, Zendesk, NetSuite, IRS, CTP/XMAP, Onyx CRM, and others)
  • Design configuration-driven rule engines enabling business teams to modify qualification and routing logic without code changes; implement security infrastructure
  • Build ETL pipelines for regulatory compliance data and manage cloud infrastructure (Azure Functions Elastic Premium, multi-slot deployments, storage queues); contribute to documentation and knowledge sharing

About the company

TechSoup logo

TechSoup

IT Services & IT Consulting

For over 30 years, nonprofit social enterprise TechSoup has led the way in creating social impact through supporting over 1 Million nonprofits globally. TechSoup helps these organizations gain access to the technology and services they need to build a more equitable planet. With 70 partner NGOs around the world, TechSoup manages the only global philanthropy program that brings together over 100 tech companies to provide technology donations to NGOs everywhere. Technology Solutions and Support. We provide eligible organizations worldwide with discounted software, hardware, services, and training. Validation Services. We verify whether an organization is a legitimate NGO, nonprofit, or charity in its home country for civil society organizations, companies, grantmakers, governments, and other organizations. Community and Connections. We foster many types of peer learning opportunities to enable people to work together. Education. We connect NGOs to the new solutions and practical ideas they need to achieve their mission. Ongoing Innovation. We continue to build new ways to equip changemakers with transformative technology solutions.

Company details

IndustryIT Services & IT Consulting
Company size51 - 200

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Job description

Senior CRM Developer/Engineer
About TechSoup

TechSoup is a global nonprofit social enterprise helping NGOs access technology, resources, and funding. For over 30 years, we’ve supported 1.4M+ organizations across 230+ countries, delivering over $19B in technology value.

We’re a fully remote, mission-driven team using technology to create a more equitable world.
Position Summary 
As a Senior Senior CRM Developer / Engineer you will work closely with IT Team and various stakeholders. You will also be responsible for designing and implementing the full technology stack powering a global nonprofit enterprise operations platform. You will also be creating end-to-end flow starting from business process design and CRM customization through cloud-native serverless infrastructure, third-party API integrations, ETL pipelines, and security architecture.
Key Responsibilities  
  • Architect and build Functions-based microservices with production-grade reliability (message archiving, distributed locking, tiered retry, adaptive rate limiting)
  • Develop and maintain Dynamics 365/Dataverse customizations: plugins, custom APIs, web resources, and data models
  • Build and operate integrations across 6+ external systems (Box.com, Zendesk, NetSuite, IRS, CTP/XMAP, Onyx CRM and other Shared Tech Systems)
  • Design configuration-driven rule engines enabling business teams to modify qualification and routing logic without code changes
  • Implement security infrastructure
  • Build ETL pipelines for regulatory compliance data (IRS revocation lists to SQL Server to CRM)
  • Create bilingual implementations (C#/.NET + Python) of core services for flexibility and platform reach
  • Manage cloud infrastructure: Azure Functions Elastic Premium plans, multi-slot deployments, storage queues, table storage
  • Contribute to defining the plan & approach for team 
  • Quality results aligned with the enterprise architecture
  • Work actively with the whole team in preparing documentation, improving tech team capabilities and sharing knowledge regarding past and future implementations 
  • Report, handle and verify defects 
  • Recommending appropriate actions for test results 
  • Close cooperation with Developers and DevOps daily 
  • Help troubleshoot issues 
  • Create logs to document testing phases and defects 

Your Profile: 
  • You have at least 3+ years’ experience in similar position 
  • Experience in complex solutions in CRM Dynamics 365/Dataverse, Azure Functions, Azure Storage (Queues, Tables, Blobs), C#, .NET Framework, .NET 8, Python, JavaScript, OAuth/SOAP/REST, SQL Server/SSIS, MSAL, PowerShell
  • You can think analytically and clearly present and justify your opinion 
  • You are looking for new challenges 
  • Can talk freely in English (or on a communicative level, but want to develop yourself in this area) 
  • You want to share knowledge as well as learn from others 
     
Work Environment 
  • Project management: Scrum in development, Kanban in support 
  • Issue tracking tool: Jira 
  • Knowledge repository: Confluence 
  • Version control system: GIT 
 
This is fully remote role
Salary range: 12,000pln – 17,000 pln gross per month
This may change depending on location, as we recalculate it for Cost of Living index for the given country.

Send your CV to [email protected] with Senior CRM Developer/Engineer in the title.
 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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