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​​​​​​​Program Coordinator, NGOsource

TechSoup

Role overview

Qualifications

  • 1-2 years of administrative experience, experience communicating with internal and external stakeholders preferred
  • Experience with contact management, data management, or data hygiene preferred
  • Excellent interpersonal skills and a positive attitude
  • Microsoft Office skills, and in particular, experience with Excel

Responsibilities

  • Support NGOs as they move through the ED process
  • Assist in data management and tracking of NGOsource EDs
  • Document and contact management
  • Ensure consistent formatting on external documents

Key facts

Hard skills

Data Management Contact Management Systems

Other skills

  • Microsoft Excel
  • Social Skills
  • Critical Thinking
  • Creativity
  • Multitasking

About the company

TechSoup logo

TechSoup

IT Services & IT Consulting

For over 30 years, nonprofit social enterprise TechSoup has led the way in creating social impact through supporting over 1 Million nonprofits globally. TechSoup helps these organizations gain access to the technology and services they need to build a more equitable planet. With 70 partner NGOs around the world, TechSoup manages the only global philanthropy program that brings together over 100 tech companies to provide technology donations to NGOs everywhere. Technology Solutions and Support. We provide eligible organizations worldwide with discounted software, hardware, services, and training. Validation Services. We verify whether an organization is a legitimate NGO, nonprofit, or charity in its home country for civil society organizations, companies, grantmakers, governments, and other organizations. Community and Connections. We foster many types of peer learning opportunities to enable people to work together. Education. We connect NGOs to the new solutions and practical ideas they need to achieve their mission. Ongoing Innovation. We continue to build new ways to equip changemakers with transformative technology solutions.

Company details

IndustryIT Services & IT Consulting
Company size51 - 200

Links

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Job description

Program Coordinator, NGOsource
Full-time, temporary position (6 months, with possibility of hire) - Fully Remote

 (U.S. roles, TechSoup only hires from the following states: Alabama, Arizona, California, Colorado, District of Columbia, Florida, Georgia, Illinois, Indiana, Kansas, Massachusetts, Maryland, Michigan, Missouri, Mississippi, Montana, North Carolina, New Jersey, New Mexico,New York,Ohio,Oklahoma,Oregon,Pennsylvania,South Carolina, Tennessee,Texas,Utah,Virginia,Washington, Wisconsin)

We’re a high-impact, global nonprofit social enterprise that believes in using technology for the greater good. Since 1987, we’ve been building partnerships and alliances with individuals, corporations, nonprofits, and governments across the globe – all committed to helping nonprofits fully access the profound power of technology and a connected world — and use it to improve lives.

But we won’t stop there: as technology and global needs change, so do we. We’re creating new, community-driven platforms and mobile apps and are enhancing our offerings so that nonprofits around the world have the resources they need to build a brighter future for millions of individuals.
                                                                                               
We’re innovators, leaders, influencers, social entrepreneurs, and technologists drawn together by a shared vision: to make the world a better place through technology. Join us!

Position
Reporting to the Director of Operations and Partnerships, NGOsource, the Program Coordinator will support the operational success of the NGOsource team. The Program Coordinator will be responsible for team administrative supportive and development, program and product delivery, and quality control and evaluation. This is a six-month position with an expected timeframe of approximately August 2026-January 2027.
NGOsource, a project of the Council on Foundations and TechSoup, is an online equivalency determination (ED) service for US funders who make international grants. It offers a unique centralized repository of EDs for NGOs and governments located in over 100 countries. NGOsource provides ED services to over 120 member grant makers and other organizations who are interested in this elite level of due diligence. NGOsource’s membership includes 9 of the 10 largest international grant makers in the US and 15 of the largest 20, as well as donor advised funds, small and medium-sized family foundations, corporate foundations, and community foundations. 
                              
Duties and Responsibilities
  • Support NGOs as they move through the ED process
  • Assist in data management and tracking of NGOsource EDs
  • Document and contact management
  • Ensure consistent formatting on external documents
  • Escalate technology issues and working with the appropriate team(s) to resolve
  • Assist with onboarding of new members and provide customer support to current members
  • Communicate and elevate issues within the NGOsource team and to external partners as necessary

Qualifications
 
  • 1-2 years of administrative experience, experience communicating with internal and external stakeholders preferred
  • Experience with contact management, data management, or data hygiene preferred
  • Excellent interpersonal skills and a positive attitude
  • The ability to think critically and creatively about new issues
  • Microsoft Office skills, and in particular, experience with Excel
  • High to detail and the ability to multitask

Education
 
  • Associate’s degree or equivalent work experience preferred.

TechSoup is an Equal Opportunity Employer and is committed to ensuring that all employees and applicants receive equal consideration and treatment, regardless of race, color, creed, gender (including gender identity or gender expression), religion, marital or domestic partner status, age, national origin or ancestry, physical, mental or medical disability, sex, sexual orientation, citizenship, military service status, veteran status, or any other characteristic protected by state or federal law or local ordinance.

The base salary range for this full-time remote position is $44,000.00-$52,000.00 annually plus benefits (US national range). TechSoup determines salary ranges based on a role, level, and location. The range reflects the minimum and maximum targets for new hire salaries for the position across all US locations. This is a global position open for UK, Europe and Africa and salaries will be adjusted based on those geographies.  Individual pay is determined by location and other factors, including job-related skills, experience, relevant education or training, business needs, and market demands. TechSoup offers a comprehensive benefits package, including medical, dental, vision, retirement, and other perks. 

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Marcus Rivera

Chief Revenue Officer

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linkedin.com/in/marcusrivera
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