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Software Trainer

Role overview

Qualifications

  • Bachelor's degree or a year of experience in a similar position within education or a technology-related industry
  • Background in an educational setting is strongly preferred
  • Ability to hit the ground running and perform self-start training
  • Versatility with Office and Mac computers

Responsibilities

  • Provide end users with technical training of Focus software products, both in person and virtually
  • Work independently and with colleagues, and perform well under pressure to handle a variety of tasks
  • Lead a variety of training sessions including large, small, and unplanned ones within tight time frames
  • Develop and update electronic and written training materials and documentation for clients and internal use

Key facts

  • Remote from: Florida (USA)
  • Full time
  • Mid-level (2-5 years)
  • English

Other skills

  • Training And Development
  • Microsoft Office
  • Basic Writing
  • Calmness Under Pressure
  • Non-Verbal Communication
  • Public Speaking
  • Multitasking
  • Teamwork
  • Personal Integrity
  • Organizational Skills
  • Detail Oriented
  • Social Skills

About the company

Focus School Software logo

Focus School Software

Information Technology & Services

Focus School Software’s mission is to create flexible, scalable, affordable,and easy-to-use software that will allow our clients to easily manage data and make informed decisions. Focus School Software was incorporated in 2006. After having worked with SIS development companies for several years, Focus'​ founder, Andrew Schmadeke felt that there was an opportunity in the marketplace to create a system that was more user friendly and provided a better-rounded suite of solutions. Focus School Software is currently working with private and public school districts, as well as higher education institutions around the globe. We are committed to delivering the very best Student Information Software on the market with a focus on user adoption and tools that increase productivity, and facilitate higher attendance and test scores.

Company details

Company typeSME
IndustryInformation Technology & Services
Company size51 - 200

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Job description

Focus School Software is a fast-growing management software company. We thrive on creating some of the most innovative features on the market today, helping educators to meet their evolving needs in classrooms, district management, state reporting compliance, and other facets of student-centered education and technology.

Currently, Focus is looking for energetic, creative, and experienced candidates who can help us succeed in our mission to serve an increasing number of districts across the nation. We keep our clients’ needs at the forefront of everything we do, and as a company who understands the hard work of today’s educators, Focus looks for employees who share our values towards education. 

Focus is looking to expand our team by adding a Software Trainer. The Software Trainer will be responsible for providing end users with technical training of our software products both in person and virtually.  As a Software Trainer, you will be expected to work independently, as well as alongside your colleagues, and must be able to work well under pressure to handle a variety of tasks.

 

Expected Education and Experience

  • 4-year Bachelor’s degree or a year of experience in a similar position within education or a technology-related industry
  • Background in an educational setting is strongly preferred
  • Focus moves fast. You will be expected to hit the ground running, and perform self-start training.

Job Requirements and Skills Categories

 Focus Products and Work Environment

  • Work environment is comprised of both phone and onsite demonstrations of educational processes in Focus.
  • Planner/organizer who understands what our products offer and how they work to assist educators in meeting a variety of needs.
  • Versatility with Office and Mac computers.
  • Demonstrates solid character and integrity and shares our small business ethics.
  • Comfortable with rapidly updating training documentation for client and company approval.

Defining, Understanding, and Meeting Deadlines

  • Makes attention to fine details a personal priority.
  • Comfortable with leading a variety of training sessions – large, small, and sometimes unplanned – within a short time frame.
  • Ability to work in a co-train environment and understand the “train the trainer” model
  • Flexibility in work schedule may be necessary to meet deadlines.

Communication Needs and Facilitating Success

  • Excellent oral communication, including informative and persuasive speaking skills.
  • Extensive group presentations, both large and small.
  • Willing to accept constructive criticism that results from training sessions to improve future sessions.
  • Excellent written/grammatical skills, extensive writing involved.
  • Development of electronic and written training materials.
  • Excellent “people skills,” a natural leader with the ability to motivate, facilitate learning, and keep a group’s interest and confidence high.
  • Comfortable facilitating learning during small group activities.

Focus School Software’s compensation package offers the following benefits:

  • Medical Insurance
  • Dental/Vision Insurance
  • Life Insurance
  • Short and Long Term Disability Insurance
  • 401(k) after 6 months
  • Paid Holidays
  • Paid Vacation and Sick Time
  • Remote Position 

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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