Logo for NCR Atleos

CSD - Minor Apprentice

Role overview

Qualifications

  • Entry-level position requiring little or no maintenance experience
  • Ability to professionally represent NCR and resolve simple problems
  • Strong time management, planning, and escalation skills
  • Willingness to be trained to perform standardized service routines and customer support tasks (basic diagnostics, simple repairs, and module replacements)

Responsibilities

  • Perform basic diagnostic routines, simple repairs, and replacement of some modules
  • Inspect connections and the electrical and environmental operating conditions of equipment
  • Execute tests to verify equipment functionality
  • Restore normal machine operation, replenish supplies, resolve paper jams, and report issues promptly with details of actions taken

Key facts

  • Remote from: Colombia
  • Internships
  • Junior (1-2 years)
  • English

Other skills

  • Incident Reporting
  • Professionalism
  • Communication
  • Time Management
  • Detail Oriented
  • Problem Solving

About the company

NCR Atleos logo

NCR Atleos

Financial Services

NCR has separated into two separate and distinct companies: NCR Atleos and NCR Voyix. NCR Atleos (NYSE: NATL) is a leader in facilitating banks and retailers to deliver best-in-class self-service banking experiences for consumers. NCR Atleos helps customers expand their reach, provide greater financial access for customers and reduce operational complexity through industry-leading technologies, unmatched global services capabilities, the largest surcharge-free network and expertise in running ATM networks. NCR Atleos is headquartered in Atlanta, Georgia, with 20,000 employees globally.

Company details

Company typeScaleup
IndustryFinancial Services
Company size10001

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Job description

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Título: CSD - Minor Apprentice

Ubicación: Colombia (Virtual)

Posición de nivel básico que requiere poca o ninguna experiencia en el trabajo de 

mantenimiento. En este nivel, el aprendiz debe ser capaz de representar profesionalmente a NCR, resolver problemas sencillos, organizar y planear de manera efectiva su tiempo y saber cuándo y a quien escalar un problema mayor. 

Es entrenado para ejecutar rutinas y procedimientos estandarizados de servicio técnico y atención al cliente, como: 

  • Rutinas de diagnóstico básicas, reparaciones sencillas y cambios de algunos módulos 
  • Revisión de conexiones, condiciones eléctricas y ambientales de operación de los equipos 
  • Ejecutar pruebas de funcionamiento de los equipos 
  • Colocación de suministros y solución de atascos de papel 
  • Restablecimiento de la operación normal de las máquinas 
  • Reportar oportuna y detalladamente los problemas encontrados y las acciones tomadas

#LI-SĆ1

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.


Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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