Job Title: Senior Contracts & Compliance Officer
Reports to: Operations Director
Tasks and Responsibilities
Carrying out pre-employment screening checks for candidates, ensuring they are compliant, in line with Client and/or our requirements as applicable - both prior to placement and throughout assignments
Liaising with active and placed candidates, being the first point of contact for all queries, and providing contract advice for contractors on payroll, contracts and compliance process
Liaising with clients regarding contractors onboarding progress, start dates and extensions
Updating clients and consultants on candidate progress with compliance
Dealing with contractor and client queries regarding contract terms and portal queries
Raising contracts for candidates and clients for new deals and extensions
Enter and monitor details on our CRM system ensuring the system remains accurate and up to date for all contract placements including new deals and extensions
Monitor and track upcoming expiry dates on relevant compliance documentation including Right to Work and company insurance, ensuring these remain valid for the duration of the assignment
Responding to third party reference requests, actioning references for previous contractors
Manage SDS process including renewals to ensure IR35 compliance across current runner book
Issue termination letters to any contractors that finish an assignment early
Update screening guidelines, ensuring all client specific screening requirements are kept up to date
Running training sessions with contract consultants on our process and legislation
Action and respond to all client contractor compliance audits
Flow down relevant contractual clauses from client terms into candidate agreements
Provide cover for Office and Events Manager with general support and assisting with overflow incoming switchboard calls
Experience/Interpersonal Skills Required
IT literate with good typing skills and confident using Microsoft Office including Outlook, Excel, Word and PowerPoint. OneDrive, Sharepoint and Salesforce would be advantageous but not required
Excellent organisational skills
Ability to prioritise workload effectively
Problem-solving skills and the ability to come up with creative solutions to issues
Previous experience working within recruitment sector
Excellent time management and planning skills,
Outstanding attention to detail and the ability to remain calm under pressure
Able to communicate effectively both internally and externally in both written and verbal forms, with strong relationship management skills
The ability to work proactively, driving for results and constantly striving to perform the highest levels of service to the business
Team player with ability to take direction from others and collaborate effectively, working with enthusiasm and dedication to the company
We are passionate about our values so it is essential that the successful hire can demonstrate a commitment to these:
PERSONAL ACCOUNTABILITY: We value people who take responsibility for their work
INGRAINED DRIVE: We value people who motivate themselves and each other
PROFESSIONAL EXPERTISE: We value people who build their specialism
CULTURAL CONNECTIVITY: We value people who build the team
AGILE & ADAPTIVE: We value people who face into change and adapt
