Role overview

Qualifications

Experience working with legal software, legal workflows or similar customer environments
Confidence in using artificial intelligence tools in day-to-day work and supporting others to do the same
Experience creating digital content such as videos, guided product experiences or demo recordings
Experience working closely with sales teams to improve pre-sales processes, quality and consistency

Responsibilities

Lead and develop a team of Solutions Consultants who focus on our legal software
Stay hands-on as a Product Specialist, using your deep product knowledge to support demos and customer conversations
Work with Sales, Product and Marketing to create clear, simple messages, demo assets and helpful content for customers
Support key sales opportunities by guiding the team to deliver tailored demos, proof of concept work and engaging customer experiences

Key facts

Remote from: United Kingdom
Full time
Senior (5-10 years)
SDR - (Inside) Sales Development Representative
English

Hard skills

Demonstration Skills Product Knowledge Sales Management Sales Enablement Sales Management Customer Engagement Proof Of Concept (POC) Development Message Development Stakeholder Communications Sales Development Content Creation Cloud Computing Applications Of Artificial Intelligence Customer Centricity Presentation Training

Other skills

Consulting
Team Leadership
Collaboration
Communication
Leadership
Adaptability
Teamwork
Self-Confidence
Curiosity
Coaching

About the company

ResDiary

Computer Software / SaaS

ResDiary is a flat-fee, online reservation system, designed to help hospitality operators run a smooth service. Thousands of restaurants, bars, clubs, and hotels across the world use ResDiary to manage their bookings; from taking online reservations to managing tables, selling tickets, and processing online payments. The software delivers market-leading yield and table management technology, while helping build customer databases and profiles to develop relationships and loyalty. ResDiary is a trusted supplier to some of the world’s top restaurants including The Hand and Flowers, The Houses of Parliament, and Martin Wishart. The company also provides solutions for thousands of independent venues and groups like Giggling Squid, TGI Fridays, and Turtle Bay. ResDiary supplies enterprise solutions to Qantas in Australia, as well as to the Accor Hotels Group globally. Headquartered in the UK, ResDiary has team members and licensees in the UK, Ireland, New Zealand, Australia, US, Italy, France, Canada, Denmark, Sweden, Norway, Singapore, Indonesia, The Philippines, and South Africa.

Company details

Company typeSME

IndustryComputer Software / SaaS

Company size51 - 200

Links

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Job description

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.

About you:

You enjoy leading people and helping them grow. You bring a calm, confident approach and you’re comfortable switching between guiding the team and getting hands-on with product conversations. You understand the legal software space and you’re naturally curious about how customers work, what they need and how our products can make a real difference. You’re someone who enjoys working closely with others across sales, marketing and product, and you’re excited about using new tools and ideas to help the team do its best work.

Day-to-day, you will:

• Lead and develop a team of Solutions Consultants who focus on our legal software.
• Stay hands-on as a Product Specialist, using your deep product knowledge to support demos and customer conversations.
• Work with Sales, Product and Marketing to create clear, simple messages, demo assets and helpful content for customers.
• Support key sales opportunities by guiding the team to deliver tailored demos, proof of concept work and engaging customer experiences.

Your skills and experiences might also include:

• Experience working with legal software, legal workflows or similar customer environments.
• Confidence in using artificial intelligence tools in day-to-day work and supporting others to do the same.
• Experience creating digital content such as videos, guided product experiences or demo recordings.
• Experience working closely with sales teams to improve pre‑sales processes, quality and consistency.

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

Let’s make a difference together.

Love Work. Love Life. Be You.