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Stream Monitoring Operater

Key Facts

Remote From: 
Part time
English

Other Skills

  • •
    Incident Reporting
  • •
    Troubleshooting (Problem Solving)
  • •
    Customer Service
  • •
    Quality Assurance
  • •
    Detail Oriented
  • •
    Reliability

Job description

This is a remote position.

We are hiring for a Weekend Stream Monitoring Operator role for an international client in the live sports broadcasting industry. This is a remote position supporting live streaming operations for global sports events.


Key Responsibilities:

  • Monitor multiple live sports streams via dashboards
  • Detect and report issues (stream drops, audio/video quality, etc.)
  • Follow predefined procedures (runbooks) to resolve issues
  • Communicate with team and clients via Slack (text only)
  • Log incidents in the system

What you will NOT do:

  • No phone calls or direct client calls
  • No engineering decisions
  • No work outside provided systems

Requirements:

  • Strong written English
  • Comfortable with dashboards / basic technical tools
  • Detail-oriented and reliable
  • Availability for weekend shifts
  • Stable internet connection

Nice to have:

  • Experience in customer support, NOC, QA, or streaming/broadcast


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