Experience in B2B SaaS sales in a startup or scale-up environment; FinTech exposure is a bonus
Excellent communication and interpersonal skills; comfortable serving as the voice of the company across multiple channels (email, web chat, phone)
Highly organized with strong attention to detail; comfortable working with data and CRM systems (e.g., Zoho)
Interest or passion for charity, volunteering, or fundraising; entrepreneurial mindset with willingness to contribute ideas
Requirements:
Be the voice of GoodBox, acting as the first point of contact for all sales enquiries and following up with leads across email, web chat, and phone
Ensure data hygiene and manage the CRM (Zoho) to maintain a smooth customer journey
Promote GoodBox products and services as a brand ambassador and collaborate with product, commercial, and marketing teams
Monitor product lines and logistics and actively contribute to achieving sales targets and growing the client base
Job description
This is a remote position.
Job Title:Sales Executive Reporting to:Sales Manager GoodBox, providing support for the UK’s biggest charities. We are GoodBox - a start-up dedicated to building new technologies that connect donors with wonderful causes.
Since 2016, we have dedicated ourselves to solving the negative impact a cashless society is having on the charity sector. By harnessing the power of contactless technology, our products are helping some of the UK’s biggest charities receive up to 85% more in donations. Together, we are shaping the future of fundraising.
We are growing fast. We have got over 1,500 clients on our books and we are planning to turn over £2 million in the next 12 months. This year, we are planning to take our company global with a whole range of new products and services. We have got big ambitions, and we need a Marketing Executive to help us achieve them.
Where you come in
We are looking for an experienced Sales Coordinator to join our team to help expand and drive our current reach. You will be responsible for assisting with the growth of our client base and recurring revenues through the management of various sales channels.
You will have been exposed to the day-to-day challenges of B2B sales within a SaaS start-up or scaleup business. If you have worked with FinTech this is a bonus.
The Role
You will play a critical role in the sales pipeline
Becoming ‘the voice’ of GoodBox acting as the first point of contact for all sales enquiries
Following up and qualifying all leads
Day to day management of all pre-sale’s platforms including email, web chat and phone
Ensure that all data is fully cleansed to enable a smooth customer journey
Management of the CRM, Zoho
Acting as a brand ambassador and actively promoting all company products and services to best service the customers’ needs
Work collaboratively with the wider product, commercial and marketing teams
Ensure the monitoring of product lines and logistics
Positively impact the sales targets
Experience & Expertise
Your primary role will be communicating with potential customers so being confident with people is essential
One of your personal measurements will be sale performance so having worked in a start-up tech driven business will be advantageous
You will have a natural empathy to want to help and support others
Entrepreneurial spirit, we are a new department and want ideas to improve process, structure, and results
Prior experience or passion for charity, volunteering, or fundraising sectors
You will be working with a lot of data and information so attention to detail and being super organised will be critical
Tech savvy, we are a tech business
Goal orientated, someone that like to see something through to completion
Benefits, What can we offer?
Remote working– we have a central office in Harlow, Essex but many of our colleagues continue to work from home and are geographically dispersed, but there may be a need to travel as the needs of the business dictate.
The chance to do some good, every single organisation we work with is fundraising for amazing, worthwhile causes, we must take a step back sometimes to recognise that every day, we are helping people who are helping others.
Total ownership of the role – we are looking for someone capable of making the role their own
An excellent opportunity to join an exciting and innovative company, past the growing pains of a start-up and now enjoying the challenges of a scale up.
Hard work and challenging but always fun – we are a close “family” who support each other personally and professionally and genuinely love what we do, and those we work with.
