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AI Workplace Skills Trainer

Role overview

Qualifications

  • 3+ years of experience facilitating digital skills, workplace productivity, or technology adoption training
  • Demonstrated expertise using AI tools (ChatGPT, Claude, Microsoft Copilot, Notion AI) for professional work
  • Experience training early-career professionals or graduates in applied, interactive learning environments
  • Native or near-native fluency in English and Arabic with strong cross-MENA cultural understanding for bilingual delivery

Responsibilities

  • Facilitate interactive training sessions for cohorts of 20-30 graduates in bootcamp (2-day) and modular (4-week) formats, delivered in English and Arabic
  • Lead function-specific breakout sessions for Marketing, Supply Chain, Finance, HR, and Operations using real Nestlé FMCG scenarios and regional context
  • Adapt curriculum and create bilingual resources (prompt libraries, templates, playbooks) to align with client workflows and AI policies
  • Develop AI Champions, coach them in facilitation and resource creation, and measure impact via pre/post assessments, feedback, and documented time savings

About the company

MENA Alliances logo

MENA Alliances

MENA Alliances is a woman-owned business dedicated to connecting global companies with highly-skilled, vetted talent from the MENA (the Middle East and North Africa) region. We source top-notch candidates for you by tapping into our rich network of the MENA region’s best tech pros. Our vetted professionals are experienced and ready to go, and training is rarely required. Ex: Software engineers, programmers, designers, translators, and more at the click of a button. Spending your childhood and youth in a refugee camp and conflict zone could lead you to believe that there is no opportunity available to you in the world. No opportunity means no hope. We wanted to change that for ambitious, talented people who have the skills but are under-employed. Scale your business by building remote teams from MENA’s ambitious top professionals. MENA Alliances Mission: Our mission is to help women and young professionals in the MENA region access the self-determination that comes with in-demand skills and career opportunities. Everyone deserves to reach their full potential, find their passion, and achieve success - no matter where in the world they live. We believe in a world where location is no longer a barrier for diligent, talented people to reach for the success they envision for their future. Our clients range from large enterprises with mega data projects to startups wanting to hire experienced developers. Our core services include: Qualified Professionals On-Demand Translation & Localization Data Labelling & Annotation Our Impact on Numbers: More than 700 jobs offered have been implemented by more than 700 professionals (primarily women and youth). More than 3000 youth and graduates have been trained on skills and tools that enable them to work online and compete in the global market. Her company has reached Global markets such as the US, UK, Swaziland, Germany, Netherlands, and the Gulf region.

Company details

Company size11 - 50

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Job description

This is a remote position.

MENA Alliances is seeking experienced AI workplace skills trainers to deliver practical, high-impact training programs for a leading multinational corporation's Graduate Development Program in the MENA region. You will equip early-career professionals across Marketing, Supply Chain, Finance, HR, and Operations with the AI capabilities they need to excel in their roles from day one.

This is not theoretical AI training; you'll be teaching graduates how to use AI tools (ChatGPT, Claude, Microsoft Copilot, Notion AI, Notebook LLM) to improve their daily work: writing better emails, analyzing data faster, creating compelling presentations, and building efficient workflows.

Program Delivery

  • Facilitate interactive training sessions for cohorts of 20-30 graduates in bootcamp (2-day) and modular (4-week) formats

  • Deliver content bilingually in English and Arabic, adapting seamlessly based on participant needs

  • Lead function-specific breakout sessions tailored to Marketing, Supply Chain, Finance, HR, and Operations roles

  • Conduct hands-on exercises using real Nestlé scenarios, FMCG datasets, and regional business contexts

  • Facilitate capstone projects where graduates redesign workflows and present measurable improvements

  • Provide asynchronous support during program delivery periods via Q&A channels

Content Customization

  • Adapt curriculum to the client's specific workflows, tools, brands, and AI policies during planning phases

  • Create MENA-relevant examples that reflect regional market dynamics, cultural contexts, and business challenges

  • Develop bilingual resources, including prompt libraries, templates, and functional playbooks

  • Refine content iteratively based on real-time participant feedback and engagement

AI Champions Development

  • Train high-potential graduates to become internal AI advocates and peer trainers

  • Coach Champions on facilitation skills, resource creation, and community-building

  • Support Champions during co-delivery of training sessions

  • Facilitate communities of practice across MENA markets

Impact Measurement

  • Conduct pre/post assessments to measure knowledge gains and confidence improvements

  • Collect participant feedback and manager observations systematically

  • Document AI workflows created and time savings achieved by graduates

  • Contribute to impact reports with qualitative insights and success stories

Participate in evaluation workshops with client stakeholders

Requirements

Essential Experience

  • 3+ years facilitating digital skills, workplace productivity, or technology adoption training

  • Demonstrated expertise using AI tools (ChatGPT, Claude, Microsoft Copilot, Notion AI) for professional work

  • Experience training early-career professionals, graduates, or entry-level talent

  • Proven track record delivering interactive, applied learning programs (not lecture-based)

  • Experience working across MENA region with understanding of cultural nuances and business contexts

Technical Skills

  • Advanced proficiency in Microsoft 365 suite, particularly Copilot integration (Word, Excel, PowerPoint, Outlook, Teams)

  • Hands-on experience with multiple AI tools: ChatGPT, Claude, Notion AI, Notebook LLM

  • Practical knowledge of prompt engineering, workflow design, and AI-enhanced productivity techniques

  • Basic understanding of data privacy, responsible AI practices, and enterprise AI governance

  • Functional business knowledge in at least 2 of: Marketing, Supply Chain, Finance, HR, Operations

Language & Cultural Competency

  • Native or near-native fluency in both English and Arabic (written and spoken)

  • Cultural intelligence to navigate MENA workplace dynamics, hierarchy, and communication styles

  • Ability to create psychologically safe learning environments for diverse, multi-national cohorts

  • Sensitivity to regional variations across Gulf, Levant, and North African markets

Facilitation & Interpersonal Skills

  • Highly interactive facilitation style with 60%+ participant engagement in sessions

  • Ability to manage breakout groups, peer coaching, and collaborative exercises effectively

  • Comfortable with on-the-fly adaptation based on participant needs and real-time feedback

  • Strong questioning and listening skills to draw out participant insights and concerns

  • Confidence facilitating both in-person and virtual sessions seamlessly

Preferred Qualifications

  • Corporate training certification (e.g., ATD, ICF, train-the-trainer programs)

  • Experience in FMCG, consumer goods, or multinational corporations

  • Background in instructional design or adult learning methodologies

  • Experience developing AI Champions or train-the-trainer programs

  • Previous work with graduate development programs or early-career talent pipelines

  • Knowledge of regional AI regulations and data privacy frameworks (e.g., GDPR, local laws)



Benefits

  • Competitive daily/project rates based on experience and scope

  • Professional development through exposure to multinational corporate training

  • Portfolio building with anonymized case studies and impact metrics

  • Network expansion across MENA corporate learning community

  • Opportunity for ongoing engagement as the partnership scales


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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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