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AI Workplace Skills Trainer

Roles & Responsibilities

  • 3+ years of experience facilitating digital skills, workplace productivity, or technology adoption training
  • Demonstrated expertise using AI tools (ChatGPT, Claude, Microsoft Copilot, Notion AI) for professional work
  • Experience training early-career professionals or graduates in applied, interactive learning environments
  • Native or near-native fluency in English and Arabic with strong cross-MENA cultural understanding for bilingual delivery

Requirements:

  • Facilitate interactive training sessions for cohorts of 20-30 graduates in bootcamp (2-day) and modular (4-week) formats, delivered in English and Arabic
  • Lead function-specific breakout sessions for Marketing, Supply Chain, Finance, HR, and Operations using real Nestlé FMCG scenarios and regional context
  • Adapt curriculum and create bilingual resources (prompt libraries, templates, playbooks) to align with client workflows and AI policies
  • Develop AI Champions, coach them in facilitation and resource creation, and measure impact via pre/post assessments, feedback, and documented time savings

Job description

This is a remote position.

MENA Alliances is seeking experienced AI workplace skills trainers to deliver practical, high-impact training programs for a leading multinational corporation's Graduate Development Program in the MENA region. You will equip early-career professionals across Marketing, Supply Chain, Finance, HR, and Operations with the AI capabilities they need to excel in their roles from day one.

This is not theoretical AI training; you'll be teaching graduates how to use AI tools (ChatGPT, Claude, Microsoft Copilot, Notion AI, Notebook LLM) to improve their daily work: writing better emails, analyzing data faster, creating compelling presentations, and building efficient workflows.

Program Delivery

  • Facilitate interactive training sessions for cohorts of 20-30 graduates in bootcamp (2-day) and modular (4-week) formats

  • Deliver content bilingually in English and Arabic, adapting seamlessly based on participant needs

  • Lead function-specific breakout sessions tailored to Marketing, Supply Chain, Finance, HR, and Operations roles

  • Conduct hands-on exercises using real Nestlé scenarios, FMCG datasets, and regional business contexts

  • Facilitate capstone projects where graduates redesign workflows and present measurable improvements

  • Provide asynchronous support during program delivery periods via Q&A channels

Content Customization

  • Adapt curriculum to the client's specific workflows, tools, brands, and AI policies during planning phases

  • Create MENA-relevant examples that reflect regional market dynamics, cultural contexts, and business challenges

  • Develop bilingual resources, including prompt libraries, templates, and functional playbooks

  • Refine content iteratively based on real-time participant feedback and engagement

AI Champions Development

  • Train high-potential graduates to become internal AI advocates and peer trainers

  • Coach Champions on facilitation skills, resource creation, and community-building

  • Support Champions during co-delivery of training sessions

  • Facilitate communities of practice across MENA markets

Impact Measurement

  • Conduct pre/post assessments to measure knowledge gains and confidence improvements

  • Collect participant feedback and manager observations systematically

  • Document AI workflows created and time savings achieved by graduates

  • Contribute to impact reports with qualitative insights and success stories

Participate in evaluation workshops with client stakeholders

Requirements

Essential Experience

  • 3+ years facilitating digital skills, workplace productivity, or technology adoption training

  • Demonstrated expertise using AI tools (ChatGPT, Claude, Microsoft Copilot, Notion AI) for professional work

  • Experience training early-career professionals, graduates, or entry-level talent

  • Proven track record delivering interactive, applied learning programs (not lecture-based)

  • Experience working across MENA region with understanding of cultural nuances and business contexts

Technical Skills

  • Advanced proficiency in Microsoft 365 suite, particularly Copilot integration (Word, Excel, PowerPoint, Outlook, Teams)

  • Hands-on experience with multiple AI tools: ChatGPT, Claude, Notion AI, Notebook LLM

  • Practical knowledge of prompt engineering, workflow design, and AI-enhanced productivity techniques

  • Basic understanding of data privacy, responsible AI practices, and enterprise AI governance

  • Functional business knowledge in at least 2 of: Marketing, Supply Chain, Finance, HR, Operations

Language & Cultural Competency

  • Native or near-native fluency in both English and Arabic (written and spoken)

  • Cultural intelligence to navigate MENA workplace dynamics, hierarchy, and communication styles

  • Ability to create psychologically safe learning environments for diverse, multi-national cohorts

  • Sensitivity to regional variations across Gulf, Levant, and North African markets

Facilitation & Interpersonal Skills

  • Highly interactive facilitation style with 60%+ participant engagement in sessions

  • Ability to manage breakout groups, peer coaching, and collaborative exercises effectively

  • Comfortable with on-the-fly adaptation based on participant needs and real-time feedback

  • Strong questioning and listening skills to draw out participant insights and concerns

  • Confidence facilitating both in-person and virtual sessions seamlessly

Preferred Qualifications

  • Corporate training certification (e.g., ATD, ICF, train-the-trainer programs)

  • Experience in FMCG, consumer goods, or multinational corporations

  • Background in instructional design or adult learning methodologies

  • Experience developing AI Champions or train-the-trainer programs

  • Previous work with graduate development programs or early-career talent pipelines

  • Knowledge of regional AI regulations and data privacy frameworks (e.g., GDPR, local laws)



Benefits

  • Competitive daily/project rates based on experience and scope

  • Professional development through exposure to multinational corporate training

  • Portfolio building with anonymized case studies and impact metrics

  • Network expansion across MENA corporate learning community

  • Opportunity for ongoing engagement as the partnership scales


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