Role overview

Qualifications

Demonstrated success in a Key Account Manager role or a similar position within a client-focused environment.
Exceptional organizational capabilities with a proven track record of managing numerous accounts without compromising quality or service.
Superior communication and interpersonal skills, with a natural talent for forging robust client relationships.
Proficiency in Microsoft Office suite and familiarity with account management software.

Responsibilities

Cultivate and maintain strong relationships with key clients, acting as a trusted advisor and primary point of contact.
Gain in-depth knowledge of clients' business operations and strategic objectives to identify and deliver data solutions that enhance their business performance.
Propose and advocate for solutions that align with clients' needs, facilitating their goals and contributing to their market success.
Act as a bridge for communication between key clients and our internal teams, ensuring a smooth and efficient flow of information.

Key facts

Remote from: Anywhere
Full time
Key Account Manager
English

Hard skills

Key Management Cross-Selling Customer Relationship Management Account Management Consultative Selling Stakeholder Communications Corporate Forecasting KPI Reporting Presentation Training

Other skills

Negotiation
Microsoft Office
Communication
Active Listening
Proactivity
Organizational Skills
Social Skills
Problem Solving

About the company

bookyourdata.com

Bookyourdata.com is an innovative Contact List Builder Tool serving B2B Marketing Databases to its customers. Our customers use the data we provide for their marketing needs and targeted sales. We're the world's first pay-as-you-go b2b prospecting platform with 100M+ contacts and providing services for more than 20k clients so far till 2015. Located in Washington, DC we develop a game changer tool in the industry: now with just a few easy clicks customers are able to search and order contacts for their preferred criteria, and download contact information in no time. Perfect for finding new leads, we serve extremely high qualified, premium contact information from nearly all industries, 15+ levels (including C-levels and Vice Presidents) and across 170+ countries. Contact information includes many fields such as Direct Email Address, Contact Name, Job Level, Job Title, Department, Company Name, Postal Address, Zipcode, State, Country, County, Area Code, Phone Number, Fax Number, Employee and Revenue. Email addresses do not include generic emails such as info@..., support@.. etc. Our database is updated daily from thousands of sources via specific algorithms we developed specifically for this purpose, and human processed (along with auto processing). We work with ISP’s and ESP’s to gather most up to date information. Unlike many data providers in the industry, we provide the “actual data files” to our customers that can be fed directly into CRM software. All our files are guaranteed 95% accuracy rate and when this promise fails, we are happy to provide our customers extra data for free. All these services are offered in extremely affordable prices, such that even startups and small business can purchase a contact list and boost their customer numbers.

Company details

Company size11 - 50

Links

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Job description

This is a remote position.

Bookyourdata is on the lookout for a skilled Key Account Manager to expand our dynamic team. This pivotal role demands a proactive individual dedicated to fostering and deepening relationships with our most significant clients. As a Key Account Manager, you'll be the cornerstone of our clients' satisfaction and loyalty, ensuring they receive the highest level of service and support.

Cultivate and maintain strong relationships with key clients, acting as a trusted advisor and primary point of contact.
Gain in-depth knowledge of clients' business operations and strategic objectives to identify and deliver data solutions that enhance their business performance.
Propose and advocate for solutions that align with clients' needs, facilitating their goals and contributing to their market success.
Act as a bridge for communication between key clients and our internal teams, ensuring a smooth and efficient flow of information.
Address and resolve client issues promptly, effectively managing any obstacles to maintain and strengthen client trust.
Drive new business development through strategic upselling and cross-selling initiatives, translating new sales opportunities into enduring partnerships.
Regularly evaluate account progress, delivering insights and forecasts to stakeholders through the adept use of key performance metrics.

Requirements

Demonstrated success in a Key Account Manager role or a similar position within a client-focused environment.
Exceptional organizational capabilities with a proven track record of managing numerous accounts without compromising quality or service.
Superior communication and interpersonal skills, with a natural talent for forging robust client relationships.
Effective negotiation abilities coupled with a keen problem-solving mindset.
A proactive nature, capable of excelling in a fast-paced, ever-evolving workplace.
Active listening and presentation skills, essential for understanding client needs and articulating compelling value propositions.
Proficiency in Microsoft Office suite and familiarity with account management software.
A Bachelor's degree in Business Administration, Sales, Marketing, or a related discipline is preferred.

Benefits

An attractive compensation package with performance-driven bonuses.
A comprehensive benefits program, including health, dental, and vision insurance.
A generous allocation of paid time off, promoting work-life balance.
Opportunities for professional growth through continuous learning and development programs.
Flexibility in work hours and the option to work remotely, accommodating diverse working styles.
A vibrant and supportive company culture that values diversity and inclusion.
Access to the latest tools and technologies in the data industry.
Wellness initiatives designed to support the overall health and well-being of our team members.
A variety of team-building and social events, fostering a sense of community within the workplace.
Exclusive employee discounts and perks.