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Sales Coach

Roles & Responsibilities

  • 2+ years of experience in a dedicated coaching/training role with preference for EdTech (B2C sales) or BFSI (Insurance/Loans/Wealth Management)
  • Deep understanding of coaching pedagogy, with familiarity of the GROW model or similar frameworks
  • Proficiency in CRMs and call monitoring tools: Salesforce, LeadSquared, or HubSpot; Gong, Exotel, or Knowlarity
  • Fluent in English and Hindi; additional regional languages (Telugu, Tamil, Kannada) is a plus

Requirements:

  • Design and execute 1-3 week onboarding bootcamps for fresh graduates focusing on product knowledge and 'The Art of the Pitch'
  • Conduct daily live call shadowing sessions and audit recorded calls to identify gaps in communication, empathy, and sales logic
  • Lead rigorous daily mock-call sessions with real-time feedback on tone, pace, and objection handling
  • Analyze sales CRM data to identify bottom-quartile performers and create customized Performance Improvement Plans (PIPs)

Job description

 

Job Description: Sales Coach (Fresher Enablement)

Role: Sales Coach / Sales Enablement Specialist

Experience: 2–5 Years (Minimum 2 years in a dedicated Coaching/Training role)

Location: Remote (India)

Employment Type: Full-time / Outsourced

Role Objective

We are looking for a high-energy Sales Coach to transform entry-level talent (Freshers/BDAs) into high-performing sales professionals. You will be responsible for the end-to-end sales lifecycle coaching—from lead qualification and cold calling to objection handling and closing. The ideal candidate has a "lead by example" mindset and a proven track record in the fast-paced EdTech or BFSI sectors.

Key Responsibilities

  • Onboarding & Bootcamps: Design and execute 1-3 week intensive sales induction programs for fresh graduates, focusing on product knowledge and "The Art of the Pitch."

  • Call Shadowing & Audits: Conduct daily "Live Listening" sessions and audit recorded calls to identify gaps in communication, empathy, and sales logic.

  • Mock Drill Mastery: Lead rigorous daily mock-call sessions, providing real-time feedback on tone, pace, and objection handling.

  • Performance Diagnostics: Analyze sales CRM data (e.g., Lead-to-Demo ratios) to identify "bottom-quartile" performers and create customized Performance Improvement Plans (PIPs).

  • Script & Playbook Optimization: Constantly refine sales scripts and rebuttal banks based on evolving market objections and competitor moves.

  • Stakeholder Reporting: Weekly reporting to Sales Directors on cohort progress, ramp-up times, and "Ready-for-Floor" certifications.

Required Skills & Qualifications

  • Industry Experience: 2+ years of experience, with a heavy preference for EdTech (B2C sales) or BFSI (Insurance/Loans/Wealth Management).

  • Coaching Pedagogy: Deep understanding of the GROW model or similar coaching frameworks.

  • Soft Skills: Exceptional command over Hindi and English (Regional languages like Telugu, Tamil, or Kannada are a massive plus).

  • Tech Stack: Proficiency in CRMs (Salesforce, LeadSquared, or HubSpot) and Call Monitoring tools (Gong, Exotel, or Knowlarity).

  • The "Hustle" Factor: Ability to motivate 21-22-year-olds in a high-pressure, target-driven environment.

Why This Role? (The Value Proposition)

  • Remote Flexibility: Work from any Tier 1, 2, or 3 city in India.

  • Impact: Direct influence on the company’s bottom line by reducing "speed-to-productivity" for new hires.

  • Growth: Opportunity to move into a Sales Enablement Lead or L&D Head role within 18–24 months.

Selection Process

  1. Screening: Experience fitment in EdTech/BFSI.

  2. The "Live Mock": You will be asked to coach a "fresher" (interviewer) on a simulated sales call.

  3. Culture Fit: Final round with the Sales Head.

 

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