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Major Infrastructure Relationship Lead

Role overview

Qualifications

  • Experience working on major infrastructure or Town and Country Planning projects
  • Proven track record of proactive and reactive stakeholder engagement (consultancy or in-house) with strong relationship-building skills
  • Strong stakeholder management and facilitation abilities with effective communication and confidence to engage with senior project teams
  • Driving licence and access to a vehicle due to travel requirements

Responsibilities

  • Own and manage stakeholder relationships; arrange and record pre-meetings and meetings, ensuring issues and actions are aligned to programme
  • Prepare agendas and pre-reading materials in advance, coordinating with the meeting Chair and ensuring outputs and feedback are actioned and recorded
  • Collaborate with the Project Team to establish short, medium and long-term engagement needs; attend meetings and represent the Project Team on project matters
  • Identify, manage and escalate risks, issues and opportunities arising from stakeholder engagement; monitor budgets and ensure SLAs are funded by the Project

Key facts

Other skills

  • Relationship Management
  • Communication
  • Teamwork
  • Self-Confidence
  • Organizational Skills
  • Detail Oriented
  • Relationship Building

About the company

Anglian Water Services logo

Anglian Water Services

Water & Wastewater Treatment

Anglian Water supply water and water recycling services to more than six million domestic and business customers in the east of England and Hartlepool. Our services are at the heart of every single family and community in our region. We clean water to the highest standard, deliver it to millions of homes, and carefully manage it to ensure it never runs out. We’re the largest water and water recycling company in England and Wales by geographic area. We’re also one of the driest regions in the country, with just 600 millimetres of rain each year, on average a third less than the rest of England. In fact some areas have a lower annual rainfall than Jerusalem. That’s why it’s vital that we look after the water that we’ve got.

Company details

IndustryWater & Wastewater Treatment
Company size5001 - 10000

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Job description

Salary £47k - £52k, salary depending on skills and experience

Full time/37 hrs a week/permanent

Location: World Wide House, Peterborough 

Anglian Water offers a flexible approach. This role provides you the flexibility to work from home and from your base location will be World Wide House in Peterborough. 

Make every drop of your potential count. Join our team! 

At Anglian Water we are working to meet tomorrow’s challenges today, by planning and delivering significant infrastructure for our region to address future challenges such as securing water supply for future generations, reaching net zero, adapting to climate change and protecting and enhancing our region for generations to come. To ensure we meet the challenges that our region faces we are planning our largest transformational investment to date. As part of this investment we are proposing  the design, build, finance and operation of two new multi-billion-pound water reservoir developments; the Fens Reservoir and the Lincolnshire Reservoir.

Effective stakeholder engagement is critical to the development of the Fens and Lincolnshire Reservoirs Projects.  The approach to stakeholder engagement has been defined within the Lincolnshire and Fens Reservoirs Stakeholder Engagement Framework.  The Framework ensures effective engagement and compliance with the Planning Act 2008 and guidance to deliver a compliant and successful pre-application and DCO application that is accepted for Examination.

The Framework places significant responsibility on the Stakeholder Team to manage the engagement with prescribed consultees, statutory undertakers and additional non-prescribed consultees who are deemed to have an interest in the project .The Relationship Lead is responsible for overseeing the Project Teams day-to-day engagement with these stakeholders in accordance with the Framework. These stakeholders could include the Environment Agency, Natural England, Local Authorities, Parish Councils amongst others.  

The Relationship Lead will prepare and maintain a forward-looking Stakeholder Engagement Plan for each stakeholder, and organise the day-to-day engagements identified within that plan. This will require working with the technical teams (e.g. the Environment and Design Teams) and an administrator to ensure the meetings are arranged in a timely and effective manner and then ensure the outputs and feedback from the meetings are actioned and recorded. The Relationship Lead will oversee the issues and risk logs in order to to ensure they are escalated to the Project Team and addressed through effective stakeholder management.

The Major Infrastructure Relationship Lead will have experience of working on major infrastructure or Town and Country Planning  projects, and will therefore have knowledge of planning application processes. You will have strong stakeholder engagement, management and facilitation skills as well  experience required to represent the team on project matters.  They will need to be confident to engage with the senior project team and stakeholders to enable escalation and progression of issues.

What you’ll be doing:

  • Being the owner of individual stakeholder relationships (portfolio to be agreed)

  • Ensuring stakeholder pre-meeting  and meetings are arranged and recorded and issues and actions are and aligned to programme need

  • In line with the Stakeholder Framework ensure that agendas and pre-reading materials are prepared in advance – where necessary working with the meeting Chair

  • Proactively work with the Project Team, particularly the lead of the individual workstreams and the Stakeholder Lead to establish the short, medium and long-term need for engagement

  • Attend meetings, where required, with stakeholders and represent the Project Team on project matters (involving other members of the Project Team as required.)

  • Identify, manage and escalate risks, issues and opportunities that arise during stakeholder engagement

  • Ensure Service Level Agreements  are in place  funded by the Project and monitor budgets and stakeholder engagement spend

As a valued employee you’ll be entitled to:

  • Competitive pension scheme – Anglian Water double-matches your contributions up to 6%

  • Personal private health care

  • Annual bonus scheme

  • 26 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion

  • Life Cover at 8x your salary

What does it take to be successful?

We are looking for a proactive and confident professional with strong relationship-building skills, effective communication abilities, and the capability to work independently or as part of a team. Someone who excels at researching and conveying complex information, has strong organisational and attention-to-detail skills, and can adapt to a fast-paced, dynamic workload.

  • Essential to have experience in major infrastructure projects or Town and Country Planning.

  • Proven experience and track record of successful proactive and reactive stakeholder engagement, either consultancy or in-house.

  • Experience of engagement programmes for Major Infrastructure projects

  • Water industry experience is desirable

  • Experience of working  in a high-pressure environment

  • There is an expectation that the role will involve travel to meet stakeholders and therefore a driving licence and access to a vehicle is essential

Why Anglian Water?

Anglian Water is not your typical water company. What we do really matters. Water is the lifeblood of our world and we’re proud of the difference we make. We put people at the heart of our business and we truly love what we do! If you’re passionate about what you do and would like to make a difference then we’d love to hear from you.

Closing date: 13th April 2025

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Marcus Rivera

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