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Cyber Security Operations Manager

Role overview

Qualifications

  • Degree-level qualification or equivalent
  • Technical certifications such as CISM, CISSP, CIPPE, CCSP, GICSP
  • Significant experience in Security Operations and Incident Response
  • Strong leadership and stakeholder relationship-building skills

Responsibilities

  • Lead and manage the outsourced Security Operations Centre (SOC) provider, ensuring high performance and alignment with business priorities.
  • Oversee real-time threat detection, triage and response, driving swift action and coordinating major incidents via the Cyber Incident Response Plan.
  • Manage and optimize security controls (SIEM, SOAR, PKI, and email security tools) to maintain robust detection and response capabilities.
  • Collaborate with delivery partners and internal teams, and provide clear reporting to senior stakeholders to support risk management and security improvements.

About the company

Anglian Water Services logo

Anglian Water Services

Water & Wastewater Treatment

Anglian Water supply water and water recycling services to more than six million domestic and business customers in the east of England and Hartlepool. Our services are at the heart of every single family and community in our region. We clean water to the highest standard, deliver it to millions of homes, and carefully manage it to ensure it never runs out. We’re the largest water and water recycling company in England and Wales by geographic area. We’re also one of the driest regions in the country, with just 600 millimetres of rain each year, on average a third less than the rest of England. In fact some areas have a lower annual rainfall than Jerusalem. That’s why it’s vital that we look after the water that we’ve got.

Company details

IndustryWater & Wastewater Treatment
Company size5001 - 10000

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Job description

Circa £76,000 (Dependent on skills and experience)

Permanent

Full time / 37 hours a week

Huntingdon / Hybrid

Anglian Water offers a flexible approach, this role provides you the flexibility to work from home and from Lancaster House.

Protecting our people, systems, and services — your leadership will be at the heart of our cyber resilience.

The Security Operations Manager plays a critical role in safeguarding the organisation’s digital infrastructure (IT and OT) by leading the real-time detection, response, and mitigation of cyber threats.

This role oversees the Security Operations Centre (SOC), ensuring continuous monitoring of security events and alerts across the enterprise. The manager is responsible for orchestrating cyber incident response efforts, from initial detection through containment, remediation, and post-incident analysis.

A key part of the role involves managing and fine-tuning security monitoring tools such as SIEM platforms to ensure optimal visibility and threat detection. The Security Operations Manager collaborates with IT, infrastructure, and platform teams to coordinate responses to vulnerabilities and ensure swift resolution of incidents.

They also maintain and regularly test incident response plans, being central to simulation exercises to ensure readiness.

This role demands a high level of technical expertise, leadership, and the ability to remain calm and decisive under pressure. The Security Operations Manager is the frontline defender of the organisation’s cyber resilience, ensuring that threats are swiftly neutralised and that the business can operate securely and with confidence.

What you’ll be doing

As our Cyber Security Operations Manager, you’ll be at the forefront of safeguarding Anglian Water’s digital infrastructure — ensuring our systems, data, and services remain protected against evolving cyber threats.

You’ll:

  • Lead and manage our outsourced Security Operations Centre (SOC) provider, ensuring high performance, continuous improvement, and alignment with business priorities.

  • Oversee real-time threat detection, triage, and response — driving swift, effective action when incidents occur.

  • Own and maintain the organisation’s Cyber Incident Response Plan, coordinating major incident responses and ensuring lessons learned translate into stronger defences.

  • Manage and optimise key technical controls, including SIEM, SOAR, PKI, and email security tools, to maintain robust detection and response capabilities.

  • Collaborate with delivery partners and internal teams to improve service quality, mitigate risks, and enhance security posture.

  • Drive the continuous maturity and modernisation of our detective controls and SOC operations, ensuring alignment with the NIST framework.

  • Provide clear reporting and insights to senior stakeholders, ensuring informed decisions and proactive risk management.

As a valued employee, you’ll be entitled to:

  • Full private healthcare with no excess

  • 26 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion

  • A flexible working culture

  • Competitive pension scheme – we double-match your contributions up to 6%

  • Life Assurance at eight times your salary

  • Personal Accident cover – up to 5x your salary

  • Bonus Scheme

What does it take to be the Cyber Security Operations Manager

You’ll be a calm, confident leader with excellent interpersonal and communication skills — someone who thrives under pressure and brings clarity and composure to complex situations.

You’ll have a strong people leadership style, capable of guiding teams and partners with empathy, direction, and accountability. With your deep problem-solving skills and pragmatic mindset, you’ll find balanced, effective solutions in fast-moving or high-stakes environments.

You’ll also be skilled at translating technical concepts into plain English, making complex issues clear and actionable for senior leaders and stakeholders. Confident in managing conflict and competing priorities, you’ll foster collaboration and maintain focus on achieving the best outcomes for the organisation.

Skills and Qualifications:

  • Qualified to Degree level or equivalent

  • Technical qualifications such as CISM, CISSP, CIPPE,CCSP, GICSP

  • Experienced in SecOps

  • Relationship building with team, colleagues, internal customers and external suppliers

  • Significant experience in Security Operations and Incident Response

  • Broad technical competence in IT and Cyber

  • Broad technical competence in OT

  • Solid understanding of SIEM/SOAR especially Sentinel

Why Apply?

At Anglian Water, we play a vital role in safeguarding one of life’s most essential resources — and protecting the systems that keep it flowing is critical to our mission. As our Security Operations Manager, you’ll be at the heart of that protection, leading the defence of our digital infrastructure that underpins services for millions of customers every day.

You’ll have the opportunity to shape how we detect, respond to, and recover from cyber threats — influencing strategic decisions and driving continuous improvement across our security landscape.

In return, you’ll join a forward-thinking, inclusive organisation that values innovation, personal growth, and work-life balance. You’ll work alongside passionate professionals, gain exposure to cutting-edge technology, and make a genuine difference in protecting essential services that communities rely on.

Closing date: 11 January 2026

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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