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AI/ML Expert & Technical Lead

Role overview

Qualifications

  • Strong programming expertise in Python
  • Hands-on experience with PyTorch and TensorFlow
  • Experience with LLM frameworks such as LangChain and Hugging Face
  • Proficiency in Vector Databases (FAISS, Pinecone)

Responsibilities

  • Lead overall solution architecture and provide technical leadership across AI/ML initiatives
  • Design, develop, and validate AI/ML models aligned with business objectives
  • Oversee AI integration into production-grade applications and enterprise systems
  • Establish technical best practices, governance standards, and quality assurance processes

About the company

User Experience Researchers Pte Ltd (Singapore) logo

User Experience Researchers Pte Ltd (Singapore)

Digital Transformation Consulting

In 2010, the company (www.user.com.sg) is founded with a firm, purposeful conviction that innovation is driven by fulfilling human needs – that true progress in the digital world is achieved by creating a satisfactory user experience through exceptional UI UX design and development. Today, USER is one of Southeast Asia’s leading digital solutions firms delivering bespoke digital transformation and web development services, custom usability testing, web and mobile app development, and more to local and international businesses, and even government organisations. We are a long-time partner of Singapore’s GovTech on key projects and one of the region’s foremost agile development firms, with certified coaches and experts in our agile team. As a pioneer in user experience consulting, USER offers comprehensive answers to companies wanting to know their users better. Our in-house team of research experts offers user research, focus group services, web design, and customisable CMS. Singapore is where our corporate headquarters is located, and we have branch offices and talents across Vietnam, China, Japan, and the Philippines. We’re committed to bringing businesses closer to their market with better human experience. Our focus is on U.

Company details

Company typeSME
IndustryDigital Transformation Consulting
Company size201 - 500

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Job description

Experience Required: 7+ Years

Location: Remote/ Offshore

About the Role

We are seeking a highly experienced AI/ML Expert & Technical Lead with 7+ years of hands-on experience in artificial intelligence and machine learning. This role requires strong technical leadership, deep AI/ML expertise, and the ability to design and oversee scalable AI-driven solutions. You will be responsible for end-to-end solution architecture, AI model strategy, and ensuring high-quality implementation across applications.

Key Responsibilities

  • Lead overall solution architecture and provide technical leadership across AI/ML initiatives

  • Design, develop, and validate AI/ML models aligned with business objectives

  • Select appropriate AI/ML approaches, including LLM-based solutions

  • Oversee AI integration into production-grade applications and enterprise systems

  • Drive architectural decisions and ensure scalability, reliability, and performance

  • Establish technical best practices, governance standards, and quality assurance processes

  • Collaborate with cross-functional teams including product, engineering, and data teams

  • Mentor junior AI engineers and guide technical growth within the team

  • Stay updated with emerging AI/ML technologies and recommend adoption where appropriate

Required Skills & Technical Expertise

  • Strong programming expertise in Python

  • Hands-on experience with PyTorch and TensorFlow

  • Experience with LLM frameworks such as LangChain and Hugging Face

  • Proficiency in Vector Databases (FAISS, Pinecone)

  • Experience with Cloud AI services (AWS, Azure, GCP)

  • Solid understanding of system architecture and design principles

  • Experience deploying AI models into scalable production environments

  • Strong understanding of MLOps, CI/CD pipelines for ML, and model monitoring

Preferred Qualifications

  • Experience leading AI/ML teams or technical projects

  • Strong problem-solving and analytical skills

  • Experience with GenAI, RAG pipelines, or conversational AI systems

  • Knowledge of containerization (Docker, Kubernetes)

  • Excellent communication and stakeholder management skills

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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