Logo for KnowBe4

Solution Architect (Remote)

Role overview

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 7 years of experience in an architectural role within a high-growth SaaS or technology environment.
  • Proven expertise designing and implementing complex integrations between multiple enterprise SaaS applications.
  • Deep knowledge of Salesforce and at least one other major platform (Netsuite or Workday), experience with Mulesoft and API-led connectivity, and strong data modeling, security, governance, and AI/ML readiness.

Responsibilities

  • Design end-to-end technical solutions that meet business requirements, ensuring scalability, reliability, and security across the application landscape.
  • Lead the architectural strategy for integrating Salesforce, Netsuite, Workday, and Mulesoft for enterprise-level integration and API management.
  • Architect and govern AI/ML capabilities within core SaaS platforms (e.g., Salesforce Einstein, Workday AI) with data readiness and governance.
  • Create and maintain comprehensive technical documentation, including architecture diagrams, data flow maps, integration specifications, and solution blueprints.

About the company

KnowBe4 logo

KnowBe4

Cybersecurity

KnowBe4 is the provider of the world’s largest security awareness training and simulated phishing platform that helps you manage the ongoing problem of social engineering. Forrester Research Named KnowBe4 a Leader in The Forrester Wave™: Security Awareness and Training Solutions, Q1 2020. The latest G2 Grid Report did over 500 G2 customer reviews, and KnowBe4 ranked as the top ranked security awareness training platform with 99% of users rating 4 or 5 stars, and the largest market presence among all vendors. The KnowBe4 platform is user-friendly and intuitive, and powerful. It was built to scale for busy IT pros that have 16 other fires to put out. Our goal was to design a full-featured, yet easy-to-use platform. Customers with businesses of all sizes can get the KnowBe4 platform deployed into production at least twice as fast as our competitors. Our Customer Success team gets you going in no time, without the need for consulting hours.

Company details

Company typeLarge
IndustryCybersecurity
Company size1001 - 5000

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

About KnowBe4

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Remote positions open in the US office only.

The Solution Architect acts as the key technical leader bridging business needs and engineering execution, specializing in integrating and optimizing a multi-platform environment including Salesforce, Netsuite, Workday, and Mulesoft. This role requires deep expertise in enterprise architecture, system integration, data governance, and the strategic application of Artificial Intelligence and Machine Learning features native to or integrated with these platforms.

Responsibilities:

  • Solution Design & Architecture: Design end-to-end technical solutions that meet business requirements, ensuring scalability, reliability, and security across the entire application landscape.
  • System Integration Leadership: Lead the architectural strategy for integrating key business applications, including Salesforce (CRM), Netsuite (ERP), Workday (HCM/Finance), and leveraging Mulesoft for enterprise-level integration and API management.
  • AI/ML Architecture: Architect and govern the strategic implementation and integration of AI/ML capabilities within core SaaS platforms (e.g., Salesforce Einstein, Workday AI), ensuring data readiness, governance, and ethical application of models for predictive analytics and automation.
  • Technical Documentation: Create and maintain comprehensive technical documentation, including architecture diagrams, data flow maps, integration specifications, and solution blueprints.
  • Cross-Functional Collaboration: Partner effectively with Product Managers, Delivery  teams, and Business Stakeholders to translate strategic initiatives into concrete, actionable technical designs.
  • Research and evaluate new technologies and tools to enhance the existing architecture and drive innovation across the organization.
  • Participate in security reviews and compliance audits related to system architecture and data flow.
  • Mentor junior technical staff on architectural best practices and system complexities.

Minimum Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 7 years of experience in an architectural role, with significant experience in a high-growth SaaS or technology environment.
  • Proven expertise in designing and implementing complex integrations between multiple enterprise SaaS applications.
  • Core Technical & Architectural Skills
    • Deep architectural knowledge of Salesforce and at least one other major platform (Netsuite or Workday).
    • Hands-on experience with an integration platform as a service (Mulesoft preferred) and API-led connectivity principles.
    • Strong understanding of data modeling, security, governance, and the architectural principles required to support AI/ML initiatives within a SaaS application ecosystem.
    • Excellent communication skills with the ability to articulate complex technical ideas to both technical and non-technical audiences.
  • Bonus Points If You Have:
    • Certifications in relevant platforms (e.g., Salesforce Certified Technical Architect, Mulesoft Certified Developer/Architect).
    • Demonstrated experience architecting solutions that leverage native AI features of SaaS platforms (e.g., Salesforce Einstein, Workday AI) or integrating external AI/ML services via a platform like Mulesoft.
    • Familiarity with agile development methodologies and DevOps practices.

The base pay for this position ranges from $150,000 - $170,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

We will accept applications until 3/05/2026.

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Solutions Architect Related jobs

Other jobs at KnowBe4

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.