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HR specialist: Payroll, PMS & HR operations

Role overview

Qualifications

  • 5-8 years of HR experience in an IT/ITes company
  • Thorough understanding of HR processes
  • Proven track record of driving complete appraisal cycle
  • Must understand the philosophy of PMS and be thorough with payroll management

Responsibilities

  • Drive PMS with OKRs and Balanced Scorecard to foster a culture of performance evaluation and fairness
  • Audit monthly payroll before processing and ensure statutory compliance, including quarterly payroll compliance checks
  • Assist Head HR in building talent strategies around people development and manage employee lifecycle processes (e.g., finalization of BSCs, rewards/recognition, performance improvement plans)
  • Administer dashboards and employee surveys to derive actionable insights for strengthening organizational culture and manage HR processes on ERP tool

About the company

MyOperator logo

MyOperator

Customer Experience & Contact Centers

MyOperator is India's most trusted cloud call management system, simplifying sales and customer service for any-sized business. So far, we have been able to win the trust of over 7000+ clients and are growing bigger with time. MyOperator provides Advanced call management features like: - Toll free phone number/Virtual Phone number - Virtual receptionist or Interactive Voice Response (IVR) - Call tracking & reporting - Inbound and Outbound Calling - MyOperator Dialer App Besides these, MyOperator also provides solutions like call masking, call confirmation, multi-store, and others for enterprises who seek advancement in their customer communication Have questions or simply want to say Hello? Reach out anytime: Call: +91 92129 92129 Email: hello@myoperator.com Visit: MyOperator.com

Company details

Company typeSME
IndustryCustomer Experience & Contact Centers
Company size201 - 500

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Job description

This is a remote position.

Job Description
MyOperator is looking for an HR Specialist-Manager to drive the Performance Management System and lead HR operations including payroll. This role is expected to augment in creating a workplace that supports business deliverables in a permanent remote setup. As an HR specialist, you are expected to understand the talent scape and work on creating talent strategies and also manage the overall process efficiency.

Key Responsibility Area
  • Understand MyOperator’s talent demographics and the overall talent asks of the firm
  • Drive PMS for MyOperator with an intent to create a culture of performance evaluation and fairness must have knowledge of OKR's and Balanced Score Card
  • Audit the monthly payroll before processing
  • Responsible for the Statutory compliance and filing of all challans
  • Audit the payroll & statutory compliances every quarter to check for process deviations or miss
  • Assist the Head HR in building talent strategies around people development
  • Work closely to implement policies and processes as part of the employee life cycle such as Finalization of BSCs, Reward & Recognition, Performance Improvement Plan etc.
  • Administer the people dashboard and employee surveys for deriving actionable for strengthening organizational culture.
  • Understanding of Statutory compliances like minimum wages, PF, ESI, Gratuity & TDS.
  • Administer the processing of payroll, statutory compliances, HR audit, onboarding and query management.
  • Manage HR processes on ERP tool
  • A self starter.
  • Ad hoc projects and initiatives


Requirements

  • 5-8 years of HR experience in an IT/ITes company.
  • Thorough understanding of HR processes
  • Proven track record of driving complete appraisal cycle
  • Must understand the philosophy of PMS and should be thorough with payroll management
  • A go getter who believes in driving results
  • Must be a positive and strong communicator.


Benefits

100% Remote Working
ESOPS


Salary: UPTO 12 Lacs Per Annum

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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