Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

Root Cause Analysis QC Reporting Sales Management Auditing Sales Management Performance Management Project Management Auditing Quota Achievement Process Improvement Online Communication

Other Skills

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Interviewing Skills
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Non-Verbal Communication
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Organizational Skills
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Relationship Building
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Self-Motivation

21K School

E-learning

About 21K School

At 21K School, we believe that every child deserves an education that’s made just for them. We know that no two children are the same, and that’s why we offer a personalized, flexible learning journey that allows your child to explore their interests, develop new skills, and grow at their own pace. Whether your child is studying under the Indian or British Pathway, our online school provides a learning environment that adapts to their needs. With interactive, real-time classes and the option to learn on-demand, your child gets the freedom to learn in a way that works for them. More than just academics, we focus on building essential life skills like problem-solving, creativity, and leadership—helping your child prepare not just for exams, but for life. At 21K, your child will be part of a supportive, global community, connecting with peers from across the world and learning in a way that’s both exciting and meaningful. Our facilitators provide one-on-one attention, ensuring that every child receives the guidance and encouragement they need to thrive. Your child’s path is their own—and we’re here to help them find it. Let’s help your child discover their path to success!

Company type: Scaleup

Industry: E-learning

Founded: 2018

Company size: 201 - 500

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Job description

This is a remote position.

The ideal candidate will be comfortable meeting new people frequently and have the ability to determine a candidate's potential through clever questions. They should have excellent organizational skills in order to build and maintain a pipeline of prospective candidates. Additionally, they should be committed to both meeting and exceeding assigned quotas.
This profile requires candidates to work from home and must have their own laptop and high-speed internet. The candidate must be motivated to grow with the company and work with an entrepreneurial mindset considering a start-up work culture.

Quality Analyst - Sales Responsibilities:

Audit calls & sales processes and provide feedback on areas of improvements and strength.
Coach Sales force and give constructive feedback on timely performance.
Take up improvement activities through Regular Briefings & Call listening sessions.
Help the new hires speed up the learning curve, periodically conduct audits of new hires.
Conduct Call Calibrations, detailed process audits & RCA; thorough understanding of QA Reporting
Drive projects undertaken for process improvements.