Logo for Online Remote Jobs

Customer Care Representative (100% Work From Home)

Key Facts

Remote From: 
Full time
English

Other Skills

  • •
    Customer Service
  • •
    Empathy
  • •
    Problem Solving
  • •
    Professionalism
  • •
    Communication
  • •
    Teamwork
  • •
    Relationship Building

Roles & Responsibilities

  • Excellent written and verbal communication skills
  • Strong customer empathy and relationship-building
  • Ability to collaborate across teams and work autonomously
  • Comfortable learning and becoming an expert in a SaaS product used by nonprofits

Requirements:

  • Use strong customer empathy to inspire nonprofits and build long-lasting relationships
  • Answer questions from a wide range of nonprofits about Classy products and services
  • Solve complex customer problems fast by collaborating across Classy teams
  • Become an expert on a state-of-the-art SaaS solution and how nonprofits use it to fundraise

Job description

Customer Service Rep / Fully Remote - Anywhere in U.S./ Great Pay / Unlimited PTO / Medical-Dental-Vision Insurance available day one / 401(k) plan - 

As a Customer Care Representative you'll...Use strong customer empathy to inspire nonprofits and build long-lasting relationships; 

Answer questions from a wide-range of nonprofits about Classy products and services; 

Build the brand of a fast-growing start-up through professional and timely communication; 

Solve complex customer problems FAST by collaborating across Classy teams; 

Become an expert on a state-of-the-art SaaS solution and how nonprofits use it to fundraise; 

Work as part of a team to deliver shared goals while also thriving autonomously;

Improve processes, systems and customer interactions; 

Serve as the voice of the customersby passing along critical insights to the product team

Hiring Fast >>.Estimated Salary: $20 to $28 per hour based on qualifications

Customer Care Representative Related jobs

Other jobs at Online Remote Jobs

We help you get seen. Not ignored.

We help you get seen faster — by the right people.

🚀

Auto-Apply

We apply for you — automatically and instantly.

Save time, skip forms, and stay on top of every opportunity. Because you can't get seen if you're not in the race.

✨

AI Match Feedback

Know your real match before you apply.

Get a detailed AI assessment of your profile against each job posting. Because getting seen starts with passing the filters.

Upgrade to Premium. Apply smarter and get noticed.

Upgrade to Premium

Join thousands of professionals who got noticed and hired faster.