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Danish Speaking Social Media Support Advisor -Remote in Greece

Key Facts

Remote From: 
Full time
Danish, English

Other Skills

  • •
    Non-Verbal Communication
  • •
    Multitasking
  • •
    Teamwork
  • •
    Customer Service
  • •
    Prioritization
  • •
    Problem Solving
  • •
    Customer Service
  • •
    Time Management
  • •
    Empathy

Job description

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Danish Speaking Social Media Support Advisor. This role is designed for individuals who have a passion for social media and a strong commitment to providing outstanding customer support. As a Danish Speaking Social Media Support Advisor, you will be a crucial link in building and maintaining relationships with our clients' Danish-speaking customers.


Responsibilities

  • Provide high-quality support to Danish-speaking customers through various social media channels, promptly addressing inquiries and resolving issues.
  • Monitor social media platforms to ensure timely responses to comments, messages, and questions from users.
  • Engage proactively with customers to create a positive atmosphere and enhance brand loyalty.
  • Collaborate with the marketing team to ensure communications are aligned with the brand's voice and messaging.
  • Analyze customer interactions and feedback to identify trends and recommend improvements to services and products.
  • Assist in producing engaging and relevant social media content targeted at the Danish-speaking audience.
  • Stay updated on the latest trends in social media and customer service best practices to enhance support strategies.

Requirements

  • Fluent in Danish and English, possessing excellent written and verbal communication skills.
  • Previous experience in social media support, community management, or customer service is preferred.
  • Strong understanding of various social media platforms and effective user engagement strategies.
  • Exceptional problem-solving abilities and a commitment to customer satisfaction.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • Familiarity with social media analytics tools is an asset.
  • A collaborative team player with a positive attitude and a passion for helping others.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

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