XTN-945E160 | SALES OPERATIONS COORDINATOR

We’re looking for a Sales Operations Coordinator to support our wholesale sales channels and operational processes. You’ll work closely with our customer service and planning teams to manage orders, track inventory, and ensure data accuracy across multiple systems. From onboarding new retail accounts to coordinating complex order requirements, your efforts will help keep everything running smoothly in the background—so our sales teams can focus on selling and our customers stay happy.

This is an ideal role for someone who loves detail, thrives in a fast-paced environment, and enjoys working across teams to improve processes and outcomes.

• Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

• Supporting the onboarding of new wholesale customers and maintaining accurate records in our systems
• Keying large customer pre-books into the ERP system
• Preparing and reviewing order instructions for accuracy, timing, and stock availability
• Coordinating large or complex orders with special handling requirements
• Monitoring stock levels and working with demand planners to ensure availability for upcoming orders
• Maintaining accurate pricing, shipping, and product information across our systems
• Collaborating with the customer service and warehouse teams to ensure order accuracy and timely fulfilment
• Identifying and suggesting process improvements in our wholesale operations
• Assisting the customer service team during peak order periods

• 2+ years’ experience in a sales operations, inventory, or supply chain coordination role
• Strong attention to detail and a passion for well-organised systems and processes
• Ability to juggle multiple priorities and meet deadlines
• Excellent communication skills and a collaborative, team-focused mindset
• Proficiency in Excel or Google Sheets (e.g. pivot tables, VLOOKUPs, IF formulas)
• Experience using systems like NetSuite, Lightspeed, or Plytix is a bonus

As previously mentioned.