At Vanta, our mission is to secure the internet and protect consumer data. We believe security should be continuously monitored and verified, and we empower companies to practice better security and prove it with ease. Vanta has a kind, talented team—while some come from security backgrounds, many have succeeded here without it.
As an Accounts Receivable Analyst at Vanta, you'll play a vital role in ensuring the smooth operation of our Accounts Receivable function. You will manage the collection of outstanding receivables, resolve customer billing concerns, and help minimize delinquency. This role requires a proactive approach to credit and collections, strong communication skills, and effective cross-functional collaboration.
We’re looking for someone who thrives in a fast-paced environment, is highly organized, and can handle multiple priorities with precision. Your contributions will help optimize our collections processes and support Vanta’s continued growth. A positive attitude, attention to detail, and a commitment to continuous improvement are key to success in this role.
You will report to the Accounts Receivable Supervisor and be a core part of our expanding Finance team.
- Health Insurance/HMO
- Enjoy unlimited MadMax Coffee
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves
- Analyze current collection practices and recommend process improvements
- Collaborate with Sales and other cross-functional teams, as well as external customers, to resolve past-due and disputed accounts
- Maintain accurate, detailed records of all collection activities
- Meet or exceed assigned KPIs and performance goals
- Support the Cash Application team by obtaining remittance details to ensure timely, accurate payment posting
- Perform outbound collections professionally, with a focus on excellent customer service and adherence to company policy
- Monitor and report on delinquent accounts; prepare weekly reports on high-risk accounts and suggest resolution strategies
- Assist in system improvements and help streamline AR processes
- Partner with internal teams to identify issues and propose creative solutions, including automation opportunities
- Support ad hoc accounting projects and provide backup coverage as needed
- At least 5 years of experience in Accounts Receivable and collections, ideally in a fast-paced, high-volume environment.
- Must be adaptable and able to multitask effectively.
- The role requires strong communication skills, as the candidate will be both internally and customer-facing, representing Vanta to clients.
- Experience with any ticketing system, ERP platforms, and collections tools is required. Familiarity with Salesforce tickets and high attention to detail are also essential.
Additional relevant knowledge or experience related to the above requirements will be considered an advantage.
