Transitions Support Coordinator (Remote) - Bryten

Description

We're excited to announce a Transitions Support Coordinator (Remote) position available at Bryten! We are committed to creating an inspiring and inclusive experience, celebrating our diverse culture, and offering a variety of benefits and opportunities. Be a part of the journey of empowerment and engagement. 

Featured Perks & Benefits to Keep You Inspired 

• Medical plans with choices to fit your needs 
• Dental and Vision insurance options 
• Health Savings Account (HSA) with employer contribution 
• Financial security benefits including 401k Plan with company match 
• Optional life insurance +addl voluntary life 
• Optional short-term disability +options for long-term disability 

Wait, we've got more!!!  

• Supplemental life insurance with critical health insurance and accident insurance 
• Vacation program accruing immediately upon hire 
• Sick time when you need it 
• Paid holidays + floating holidays to celebrate those special times 
• Company-sponsored wellness initiatives 
• Continuous education with development programs and more! 

Here are some responsibilities for the potential Transitions Support Coordinator:   

• Assist with transition projects to ensure the project is correctly stabilized including due diligence, dispositions, acquisitions, takeovers, and follow-up support.
• Help to orchestrate and coordinate the overall onboarding and offboarding of managed assets.
• Gather, maintain, and organize all data received for asset transitions, organizing, and preparing the site to transition smoothly.
• Assist, manage, or lead to ensure compliance with company policies and procedures during transitions.
• Help to develop and plan the onboard strategies for new and upcoming software and procedures.
• Facilitate communication and coordination between department heads, managers, and leadership.
• Travel to various sites to provide assistance in roles such as assistant manager, leasing manager, or property manager.
• Serves as onsite transition lead during takeovers, providing initial operations system training during onboarding and follow-up.
• Review and help prepare budget estimates for property managers.
• Report the status and timeline of any involved project to upper management and clients.
• Implements the training program for new Community Managers to include lease-up processes, office set-up, reporting procedures, rent collections lease paperwork evictions, late fees policy violations accounting, and purchasing procedures.
• Enforces Company policies and procedures for compliance documentation regarding new leases and recertification of existing residents.
• Completes time worked and mileage reimbursement records in a timely manner.
• Responsible for thorough knowledge and adherence to the Company’s Policies and Procedures.
• Adheres to comprehensive outreach strategy that includes personalized communication with owners, clients, vendors, and colleagues.
• Maintains a system for tracking progress and feedback during the transition to new systems and procedures.
• Coordinate with internal departments to provide support and resources necessary for a smooth transition.
• Regularly update all parties involved on the status of the transition, addressing any concerns promptly.
• Evaluate the effectiveness of the transition post-implementation to identify areas for improvement in future rollouts.
• Any other tasks as assigned.

As the ideal candidate, your background includes: 

• Bring your high energy and positive attitude to contribute to an awesome atmosphere!
• Present a positive and professional image, supporting a strong customer service orientation.
• Great customer service with excellent communication skills from relatable experience whether property leasing or hospitality (hotels, restaurants), retail service, etc.
• 2+ years of residential leasing and/or property management experience preferred.
• High School diploma or equivalent required; bachelor's degree in business or related field preferred.
• Strong administrative and organizational skills with excellence in time management.
• Superb coordinating and prioritizing skills to assist the Director of Property transitions for property projects.
• Computer skills, including working knowledge of MS Office Suite (Outlook, Teams, Word, Excel); also, database experience preferred: Yardi and Resman experience preferred.
• Must have a valid driver's license, current automobile insurance and reliable transportation.

*Some positions with Bryten Real Estate Partners may require candidates to be based in a specific location for consideration, while some roles may be fully remote (within the U.S.) if it aligns with the needs of the position. This position is only open to candidates residing in Alabama, Arizona, Colorado, Connecticut, Florida, Georgia, Kentucky, Nebraska, North Carolina, New Mexico, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, and Texas. Due to business operations and compliance requirements, we are unable to consider applicants based outside these states at this time.

Bryten complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact Talent Acquisitions at TalentAcquisition@livebryten.com

Equal Opportunity Employer (EOE) 

Qualifications