Bilingual Logistics Coordinator (Job ID: FRAPAM2R)

🌟 Exciting Remote Opportunity! We're Hiring a Bilingual Logistics Coordinator! 🌟

Are you a highly motivated logistics professional with experience in specialized freight? We are looking for a solutions-oriented Bilingual Logistics Coordinator to join an established, family-owned freight brokerage with a clear path to becoming a commission-earning Account Manager!

🚨 IMPORTANT - Watch this quick Loom video on how to get hired: 🔗 https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0

🗣️ C1 ENGLISH LEVEL IS REQUIRED. The selected candidate will be speaking strictly in English during their whole shift. 🎙️ PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH.

📋 Job Details at a Glance

• Job Title: Bilingual Logistics Coordinator

• Job ID: FRAPAM2R

• Industry: Freight Brokerage and Logistics

• Location: LATAM

• Job Status: Full Time

• Work Schedule: Thursday - Monday, 8:00 AM to 5:00 PM (EST) (Tuesday & Wednesday off)

• Salary: $1500 per month

• Target Start Date: ASAP

🏢 About the Client

Our client is an established, family-owned logistics service provider and freight brokerage dedicated to empowering commerce through efficient and innovative supply chain solutions. Built on a foundation of integrity, sustainability, and long-term relationships, they operate as a deeply trusted partner for businesses across multiple sectors.

They pride themselves on a culture of constant communication and total transparency, providing 24/7 round-the-clock service to ensure time-sensitive freight is delivered seamlessly. By blending industry experience with personalized care, they provide an agile, fast-paced environment where employees are empowered to grow and directly contribute to the success of global trade.

💼 About the Role

We are seeking a highly motivated and solutions-oriented Bilingual Logistics Coordinator to join our team. In this role, you will start with a strong focus on tracking, tracing, and operational execution, with a clear trajectory to advance into a commission-earning Account Manager role.

The ideal candidate possesses exceptional customer service, problem-solving abilities, and a basic foundation in logistics operations. Rather than general freight, this role prioritizes experience in specialized freight sectors, specifically Produce and Open Deck (Oversize, Overweight, and Overwidth) cargo.

🎯 Key Responsibilities

• Track & Trace: Provide high-level track and trace coverage, ensuring real-time shipment visibility and accurate system updates.

• Issue Resolution: Proactively problem-solve operational hurdles during weekend and peak-season shifts to prevent delivery delays.

• Carrier Coordination: Maintain accurate communication with carriers regarding load specifics, pickup/delivery addresses, and schedule adherence.

• Market Pricing: Learn and adapt to market pricing platforms to effectively quote and negotiate competitive rates with open-deck and produce carriers.

• Role Advancement: Smoothly transition from an internal operations support position to a client-facing account management role based on performance.

📈 Tiered Career Path

• Tier C (Entry / Track & Trace): Focuses heavily on track and trace, answering driver calls, verifying pickup details, and providing proactive client updates.

• Tier B (Operations Specialist): Introduces market-rate quoting, carrier sourcing, and carrier rate negotiations.

• Tier A / S (Account Manager): Full management of key clients, independent quoting, and carrier book management. At this stage, the role transitions to a Monday–Friday schedule.

✅ Qualifications & Skills

⭐ Core Requirements:

• Bilingual: Fluent in both Spanish and English (Required).

• Core Experience: 1–2 years of experience in track and trace, logistics coordination, or a freight brokerage setting.

• Niche Expertise: Proven experience or strong familiarity handling Produce and/or Open Deck (Oversize / Overweight / Overwidth) freight is highly preferred.

• Competencies: Strong negotiation skills, confident telephone demeanor, and excellent multi-tasking capabilities.

• Problem-Solving: Strong customer service mentality with the capacity to stay calm and resourceful under high-pressure, peak-season conditions.

💻 Systems & Software:

• Experience with Load Boards (DAT, Truckstop) is strongly preferred.

• Experience with Transportation Management Systems (specifically Tai Software) is strongly preferred.

• Experience with 3CX dialer systems is a plus.

🚀 Submit your application today and take the first step toward your next great opportunity!

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