TransUnion's Job Applicant Privacy Notice
Team Overview
The External Investigations team protects TransUnion, its customers, and consumers by investigating suspected fraud, malfeasance, account misuse, contractual violations, and misuse of company systems or data. The team partners with Legal, Compliance, Cybersecurity, Data Science, Monitoring, and business stakeholders to evaluate risk, strengthen controls, and support informed decisions. This role reports to the Director, Corporate Investigations and contributes to TransUnion’s commitment to enabling trust in the modern economy through meaningful work and measurable impact.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
Role Overview And Core Responsibilities
- Independently manage a portfolio of investigations from intake through disposition, ensuring matters receive prompt, fair, consistent, and well-supported resolutions.
- Investigate suspected fraud, data or account misuse, contractual or policy violations, conflicts of interest, potential legal violations, and other risk or compliance concerns.
- Collect, preserve, analyze, and document evidence from approved internal and external sources while maintaining confidentiality and appropriately handling sensitive information.
- Use investigative, analytical, case-management, and data tools to identify patterns, relationships, anomalies, emerging threats, and potential control gaps.
- Prepare clear, timely, thorough, and objective reports documenting allegations, investigative scope, actions taken, evidence reviewed, findings, and final disposition.
- Maintain complete, accurate, auditable, and defensible case records, including supporting documentation and required case classifications.
- Provide management and key stakeholders with concise updates regarding case status, material developments, risks, timelines, dependencies, and control observations.
- Partner with Legal, Compliance, Cybersecurity, Data Science, Monitoring, business units, and other functions to validate findings and support appropriate escalation and remediation.
- Conduct root-cause analysis and recommend corrective, preventive, and risk-mitigation measures while identifying opportunities to improve investigative processes, monitoring effectiveness, reporting, controls, and team knowledge.
Required Knowledge And Experiences
- Bachelor’s degree in risk, compliance, audit, forensics, criminology, criminal justice, analytics, finance, information systems, or a related field, or an equivalent combination of education and relevant professional experience.
- At least five years of investigative experience involving corporate fraud, financial crime, regulatory compliance, audit, cyber-enabled fraud, data misuse, or a related environment.
- Demonstrated ability to plan and conduct complex investigations, objectively evaluate evidence, identify meaningful patterns, and develop well-supported conclusions.
- Strong investigative writing, documentation, verbal communication, and interpersonal skills, including the ability to explain complex matters clearly to senior leaders and cross-functional stakeholders.
- Experience managing multiple investigations, projects, or competing priorities while maintaining accuracy, confidentiality, sound judgment, and timely delivery.
Required Technical Skills
- Proficiency with case-management and investigative research tools used to document evidence, maintain auditable records, and manage investigations through completion.
- Proficiency with spreadsheet and presentation tools used to analyze information and communicate investigative findings and trends.
- Ability to use data-analysis tools and techniques to identify patterns, anomalies, relationships, emerging threats, and potential control gaps.
- Working knowledge of applicable company policies and relevant federal, state, and local requirements, with the ability to learn requirements related to credit reporting and TransUnion’s business activities.
- Ability to adapt to evolving investigative technologies, data sources, monitoring approaches, and analytical methods.
We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in:
- Professional certification such as Certified Fraud Examiner (CFE), Certified Compliance and Ethics Professional (CCEP), Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), or Certified Anti-Money Laundering Specialist (CAMS), or willingness to pursue an investigation-related certification.
- Fraud analytics, link or network analysis, open-source research, and the collection or evaluation of digital evidence.
- Consumer fraud, synthetic identity fraud, credit reporting, or data-furnisher risk.
- Investigative model, monitoring-alert, referral-quality, or detection-process optimization.
- Development of performance metrics, trend reporting, training materials, or executive-level presentations.
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TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion Job Title
Specialist II, Corporate Investigations
